October 15, 2018 - ZOLL Launches New Respond App to Improve Communication and Navigation Among EMS Dispatchers, Crews, and Clinical Staff


Diane Egan
ZOLL Medical Corporation
+1 (978) 421-9637
[email protected]




OCTOBER 15, 2018—CHELMSFORD, MASS.—ZOLL® Medical Corporation, an Asahi Kasei Group Company that manufactures medical devices and related software solutions, today announced the release of Respond™, an IOS/Android app that offers EMS dispatchers, crews, and clinical staff at receiving facilities communication options, such as live chat, Push-to-talk, and live streaming video. Respond is now available for purchase.

Respond simplifies the dispatch communication process and eliminates the need for expensive hardware by utilizing mobile app technology. With Respond, EMS agencies can cut out unnecessary phone calls and directly connect field crews to receiving facilities. Navigation is improved through Google Maps. Respond allows dispatchers to communicate with crews more efficiently and supervisors can stay informed by monitoring trip and fleet status online.

“With Respond, supervisors have a real-time view of crew locations and statuses,” said Will Butler, Chief Operating Officer, Butler Medical Transport, Towson, Md., one of the many agencies, which beta tested Respond. “Since Respond makes communication and navigation easier, we have seen an improvement in crew compliance.”

Alex N. Moghadam, President of ZOLL Data Management Products said, “At ZOLL, we are committed to enhancing our software solution portfolio with products and features that will benefit our customers through improved efficiency. Respond exemplifies our efforts to improve on existing technology.”

Additional features and benefits of Respond include:

  • Secure communication across users (live chat, Push-to-talk, and live stream video)
  • Trip management
  • GPS navigation and Google Mapping
  • Mileage calculation (loaded and total)
  • Visual and audible trip response alerts
  • Status updates (on-scene and transporting app detection with in-app prompts that automatically capture status updates)
  • Data tracking

About ZOLL Medical Corporation

ZOLL Medical Corporation, an Asahi Kasei Group Company, develops and markets medical devices and software solutions that help advance emergency care and save lives, while increasing clinical and operational efficiencies. With products for defibrillation and monitoring, circulation and CPR feedback, data management, therapeutic temperature management, and ventilation, ZOLL provides a comprehensive set of technologies that help clinicians, EMS and fire professionals, and lay rescuers treat victims needing resuscitation and acute critical care. For more information, visit www.zoll.com

About Asahi Kasei

The Asahi Kasei Group is a diversified group of companies led by holding company Asahi Kasei Corporation, with operations in the material, homes, and health care business sectors. Its health care operations include devices and systems for acute critical care, dialysis, therapeutic apheresis, transfusion, and manufacture of biotherapeutics, as well as pharmaceuticals and diagnostic reagents. With more than 30,000 employees around the world, the Asahi Kasei Group serves customers in more than 100 countries. For more information, visit www.asahi-kasei.co.jp/asahi/en/.

Copyright © 2018 ZOLL Medical Corporation. All rights reserved. Respond and ZOLL are trademarks or registered trademarks of ZOLL Medical Corporation in the United States and/or other countries. Asahi Kasei is a registered trademark of Asahi Kasei Corporation. All other trademarks are the property of their respective owners.