Customer Service

ZOLL^® knows the importance of providing quality and timely services to customers. ZOLL is staffed with knowledgeable, extensively trained customer service representatives who know what it takes to make our customers feel valued and important. Our quality processes in order management and call handling have made us a leader in implementing customer satisfaction and retention programs.

Contact Customer Service for Non-Technical Questions

Customer service is available to answer non-technical questions regarding product features and benefits, individual purchases, pricing, refunds, rebates, shipping status, or other service-related information. You can contact our customer service representatives by phone or e-mail:

ZOLL Resuscitation Products (Chelmsford, Mass)
Monday - Friday
8:30 a.m. to 6:00 p.m. EST
978 421-9440 Direct
800 348-9011 Toll-free (US)
866-442-1011 Toll-free (Canada)
Fax: 978 421-0015 Fax
E-mail: [email protected]

ZOLL Data Systems (Broomfield, Col)
7:00 a.m. to 6:00 p.m. PST
1-800-663-3911 Toll-free (US)
Email: [email protected]

ZOLL – Pittsburgh
LifeVest® Customer Support: Monday - Friday 8:30 a.m. to 9:00 p.m. EST, Saturday 8:30 a.m. to 6:00 p.m. EST
LifeVest® Patient Support: 24 hours a day, 7 days a week
1-800-543-3267 Toll-free (US)
Email: [email protected]

Cardiac Diagnostics Support: 24 hours a day, 7 days a week
888-592-3798 Toll-free (US)
Email: [email protected]

Online Orders

NEW! U.S. customers can visit our new ZOLL Web Store to purchase electrodes, batteries, accessories, and disposables online.

International Customers are encouraged to contact your local office for assistance. This can be found in our listing of worldwide locations.

Ordering by Phone or Email

Customer Service
Monday - Friday
8:30 a.m. to 6:00 p.m. EST

978 421-9440 Direct
800 348-9011 Toll Free (US)
866-442-1011 Toll-free (Canada)
Fax: 978 421-0015 Fax
E-mail: [email protected]

Technical Support

For technical questions, please contact Technical Support.