Bilingual Commercial Contracts Manager

Location: Mississauga, Canada


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

The Commercial Contracts Manager will in large part work with and support the North American sales organization. This individual contributor position will be responsible for managing, negotiating and otherwise facilitating sales agreements while ensuring that ZOLL is protected from unnecessary risk. Candidates for this position will have solid experience in the creation, negotiation, administration and monitoring of a variety of commercial agreements including Sales Agreements, Evaluation Agreements, Rental/Lease Agreements and RFP/RFI/Bid Terms and Conditions. This role will report the Manager, North America Contracts Administration with a dotted line to the Director, Canadian Operations and Finance.

Essential Functions:

  • Draft, review, and negotiate a variety of sales and related agreements including: purchase agreements, enterprise licensing agreements, subscription agreements, SaaS agreements, services agreements, business associate agreements, data protection addenda, partner agreements, and proposals, among others.

  • Coordinate and manage the entire negotiation process for sales agreements from beginning to end.

  • Identify issues that vary from corporate standards to ensure accuracy and compliance, recommend appropriate modifications, and engage and collaborate with internal stakeholders in the sales, finance, marketing, product, operations teams, and other internal teams as may be required.

  • Ensure that all negotiated agreements have been approved and comply with ZOLL policies and procedures.

  • Assist in the further development of a playbook which will advise available fallback positions to provide initial responses to customer redlines.

  • Train and provide guidance to business partners on your areas of responsibility.

  • Perform other related duties, tasks and responsibilities as required from time to time.

Skills/Education Requirements:

  • Bachelor's degree, JD preferred

  • Fluent in both French and English, verbal and written

  • 5 + years of demonstrated experience working in a high-volume contract administration department reviewing, drafting and negotiating a variety commercial agreements, preferably for medical devices.

  • Strong understanding of local contracting laws and practices in Quebec and other Canadian provinces.

  • Experience working directly with sophisticated clients, meeting business deadlines, and prioritizing competing projects.

  • Strong understanding of all legal terms and contract formation is required, including a strong facility with indemnity, intellectual property, warranties, liability, termination, and remedy provisions.

  • Excellent negotiator with strong influencing skills that can plan, manage and conduct negotiations on a non-confrontational, constructive basis.

  • Demonstrated ability to communicate complex legal issues and solutions to clients clearly and succinctly and develop credibility at all levels of the business organization.

  • Excellent writing skills and ability to clearly, concisely and precisely communicate in both English and French.

  • Excellent analytical skills and ability to pragmatically and creatively resolve key issues.

  • Exceptional attention to detail and focus on accuracy, consistency and completeness.

  • Highly proficient in Microsoft Office applications and Adobe Acrobat.

  • Experience with, DocuSign, and ContractSafe or a similar contract management system is a plus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.