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Manager of Software Testing

Location: Pittsburgh, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Fueled by the success of the business, the ZOLL R&D team is growing rapidly. ZOLL’s ongoing investment in Research and Development aims to further increase the array of clinical products and applications in tandem with expanding the population of cardiac patients that may be helped by our products.  Our Pittsburgh based R&D group is comprised of an exceptional team of talented, collaborative, and driven individuals focused on developing real world solutions through the creative and intelligent use of technology that helps to improve patient lives.

We are actively seeking technical contributors at all levels and across many disciplines (including enterprise/web and embedded software, electrical/hardware, mechanical/industrial, test, systems engineering, project/program management, human factors, systems analysis, and technical writing among others). You will be developing new and improved products and services, solving technically challenging problems, and working with an outstanding team of technical professionals who are dedicated to protecting patients from sudden cardiac death and saving lives.

The specific duties vary across roles. However, there are some common traits applicable to all:

  • You need to be well grounded in your technical discipline, ideally through a mix of education and a demonstrated successful track record of performance.
  • Your passion for your craft will be obvious. You need to be able to juggle multiple responsibilities at once in an exciting, invigorating environment of rapid growth.
  • You must be able to achieve timely results under high standards of workmanship that are accountable to both regulatory agencies and ultimately our patients.

Here are some specific opportunities currently available at ZOLL. We have multiple positions open at each level. If any of these positions sound like a fit for you, please send us a paragraph or two with specific examples explaining why along with your resume.

Job purpose

The Manager of Software Testing is responsible for leading a team of software quality assurance engineers to test Cardiac Management Solutions software products throughout all phases of the software development lifecycle. 

Duties and responsibilities

  • Leads a team of software QA engineers on multiple research, development, and sustaining projects.
  • Serve as coach/mentor for team members and continually enhance technical capabilities of the team.
  • Sets objectives and conduct performance reviews.
  • Recruits, develops, and retains high performing talent.
  • Track and improve productivity of the team.
  • Maintains product testing process consistency across various software project teams.
  • Create, communicate and manage quality assurance metrics for software releases.
  • Provides effective communication of status regarding issues, objectives, initiatives and performance to a plan.
  • Ensures that projects are completed successfully as established by their specification, schedule and product cost requirements.
  • Coordinates project timelines, determines and obtains resources, assigns work, monitors progress and results, and provides technical leadership.
  • Proactively removes obstacles to drive progress. Manages issue escalations and provides support to teams balancing multiple competing priorities.
  • Estimates work breakdown structures, task duration, milestone definition and resource management.
  • Collaborates with all areas of company (engineering, regulatory, customer support, manufacturing, marketing…).
  • Collaborates with other engineering managers to establish development standards and development tools across teams.


  • BS in Computer Science, Information Science, or other related technical discipline. 
  • A minimum of 8 years software testing experience.
  • 3 + years of leading test activities on software projects.
  • Demonstrated leadership skills
  • Demonstrated strong communication skills, both verbal and written.
  • Demonstrated ability to manage teams on complex projects.
  • Management experience preferred.
  • Preferred experience testing medical device software and familiar relevant software quality regulations and standard

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 The noise level in the work environment is usually quiet.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Supervisory responsibility

Manages all aspects of a software quality assurance team

AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

 Equal Opportunity Employer – Disability and Veteran