Salesforce Business Analyst & Implementer

Location: IL Caesarea

Itamar

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed. We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Summary

We are looking for a capable Salesforce Administrator to maintain and advance our global Salesforce implementation. In your roll you'll execute the business requirements in the Salesforce, perform testing and provide ongoing support.

Essential Functions
  • Manage Salesforce roles, profiles, sharing rules, workflows, and groups.
  • Analyze business requirements and implement new Salesforce solutions and process.
  • Customize page layouts and assignments rules.
  • Document processes, including error reports, changes to field history tables and validation documents
  • Prepare reports and dashboards for Sales and other departments.
  • Track and maintain Salesforce integration to other systems.
  • Manage and maintain processes validation rules and custom settings.

Required/Preferred Education and Experience
  • Bachelor's Degree in computer science or other related area - advantage required
  • Minimum 3 years of experience - Salesforce Certified Administrator or Salesforce Certified Advanced Administrator required and
  • At least 3 years of experience as a Salesforce Administrator in a global environment required and
  • Extensive experience in the administration and maintenance of Salesforce systems, including system upgrades and user management. required and
  • Proven experience customizing Salesforce, analyze business challenges and provide technical solutions from design to execution. required and
  • Experience with Lightning and knowledge of Community Customization- advantage required

Knowledge, Skills and Abilities
  • Capabilities: • Ability to provide Salesforce training and end-user support. • In-depth knowledge of Salesforce products and their functionalities. • Proven ability to analyze business requirements, design and implement new processes, and facilitate user adoption. • Development abilities – advantage
  • Personal capabilities: • Excellent verbal communication skills with the ability to communicate effectively with both technical and non-technical colleagues at all levels in the organization. • Service oriented with a strong ability to organize and prioritize tasks, excellent interpersonal and people engagement skills, proactive approach and being a team player.

Travel Requirements
  • Centers in Caesarea \ Herzliya

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.