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Senior Contract Specialist

Location: Chelmsford, MA




ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.


We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!


Manage and maintain State and Healthcare GPO contract activities for North American Sales including: Hospital, EMS, and Public Safety markets.  Provide administrative support to Contracts Manager, Sales Management and National Accounts.




  • Prepare, review and respond to new contract submissions and amendments to existing contracts with Healthcare GPO and State contracting organizations.
  • Review terms and conditions for compliance with ZOLL’s standard policies and legal requirements.
  • Review, prepare and respond to RFP’s, RFI’s, etc.
  • Prepare price lists and customer specific price files.
  • Assist with negotiating contract terms and conditions as well as pricing through conference calls, email, etc.
  • Act as main point of contact for administration of Healthcare GPO and State contracts.
  • Maintain GPO membership databases, contract reporting and administrative fee payments.
  • Handle calls from field sales regarding contracts and national account issues and information.
  • Interface with customer services, field sales, legal and others on contract/pricing issues.
  • Coordinate and maintain customer pricing relationships in Oracle system
  • Prepare sole source letters
  • Respond to miscellaneous data/report requests.
  • Support Contracts Department and National Accounts as needed.


  • Strong computer skills; high level of proficiency with MS Office critical
  • 5-7 years of (Healthcare GPO) contracts experience is preferred. 
  • Knowledge of reporting software (i.e., Access, R&R, Crystal)
  • Experience working with Oracle or other ERP system required
  • Strong analytical, organizational, and communication skills
  • Ability to handle multiple task simultaneously and prioritize work.
  • Ability to interact with all levels of the organization
  • Knowledge of preparing submitting bids, RFP’s, RFO’s preferable.


Required/Preferred Education and Experience:

  • Bachelor’s Degree preferred


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of

activities, duties, or responsibilities that are required of the employee for this job.  Duties,

responsibilities, and activities will be reviewed periodically as duties and responsibilities change

with business necessity.  Essential and marginal job functions are subject to modification.


ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.