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Project Manager, Clinical Education

Location: San Jose, CA

Temperature Management


This position is located in the office of ZOLL Circulation, San Jose, California.



General Summary:


Provide internal clinical education and training.  Is able to work cross-functionally to manage projects and provide clinical education support to QA, CA and R&D departments as well as administrative support for the clinical education department field staff.  Has deep clinical educating and adult learning experience.  Capable of preparing a training plan for clinical medicine and delivering that training to individuals with a wide range of skill-sets and clinical experiences.  Have total familiarity with the Medical Device GMP Regulations, ISO 13845, and the companies’ Quality Systems requirements and assures that these are followed.


Essential Functions:


Clinical Training

  • Develop, organize and deliver the in-house clinical training seminars.  Seminar attendees will be sales people, clinical specialists, and other ZOLL employees as needed.  Will give seminars at the introductory and advanced levels of clinical science.  
  • Will create educational training materials.  Must be experienced with adult learning and training methods.
  • Coordinate with marketing, sales, manufacturing, and engineering on new product   introduction including creative training material and product training. 


  • Provide administrative support for the Clinical Education department.  
  • Support for per diems administrative activities.  
  • Administer consulting agreements
  • Manages clinical education projects within the clinical education team.  
  • Participates in cross-functional team meetings where clinical education input is needed.  
  • Coordinate Webinars and other clinical education events.  
  • Tracks field clinical specialist operational efficiency and provides reports.
  • Handle all other departmental administrative functions 

Complaint investigation coordination

  • Serves as a link between QA and field clinical educators tracking the complaint investigations assigned to the field specialists.  
  • Tracks status; provides reports on operational efficiency, reviews and approves the field complaint report.  
  • Works cross-functionally with QA to improve operational efficiency in complaint investigations.

Clinical trials coordination

  • Serves as a link between CA and field clinical educators tracking the new trial site training and initiation activities assigned to the field specialists.  
  • Tracks status; provides reports on operational efficiency. 

Product feedback

  • Works with marketing and R&D to collect product feedback information.  
  • Works cross-functionally to coordinate product review committees for next generation products.  
  • Supports other marketing and R&D cross-functional projects.


Skill Requirements:

  • Ability to utilize/develop tools including educational material, presentation and procedures.
  • Ability to manage complex, cross-functional project teams.
  • Able to successfully multi-task and manage daily operating tasks to meet rigid timelines.
  • Able to utilize database, spreadsheet(s), email or any other means available to effectively perform the required task(s).
  • Require a strong clinical or scientific knowledge and research skills.
  • Excellent follow through skills, interpersonal skills, hard-working, a self-starter and problem solver and leadership skills.  Must have excellent attention to detail and accuracy.
  • Positive attitude, responsible, dependable, reliable and dedicated.
  • Demonstrated excellence in organization and time management skills.  Able to perform multiple tasks efficiently.
  • Strong data entry, written and verbal skills.
  • Must be able to work independently and in a team environment.
  • Be able to travel occasionally.


Education/Training/Experience Requirements:

  • Minimum 3 years related work experience 
  • A bachelor’s degree in nursing, science, engineering or marketing is required. 
  • Health care commercial applications experience a plus.
  • Must have thorough knowledge and experience in using the Microsoft Office Suite of programs including Excel and Word.


Equal Opportunity Employer – Disability and Veteran