ExpertCare® factory refurbished

Reconditioned. Recertified. Redeployed.

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When you buy a factory refurbished device directly from ZOLL®, your device is backed by our comprehensive warranty and supported by factory-trained technicians — ensuring optimal performance, reliable maintenance, and peace of mind.

ZOLL does not distribute our refurbished products through third-party resellers or provide service or warranty coverage to devices sold by those channels. Purchasing unauthorized third-party refurbished devices can leave you without support when it matters most — resulting in costly repairs, downtime, and potential risks to patient care.

Don’t be fooled by third-party resellers.

Your investment is in good hands — factory-backed protection today, flexible coverage for tomorrow.

When purchasing a refurbished device directly from ZOLL, you’ll receive:

  • New accessories and batteries direct from our factory
  • ZOLL-certified parts
  • ZOLL’s factory warranty with extended warranty options
  • Upgradeability
  • Service and repairs performed by ZOLL expert technicians
  • Complimentary loaner devices
  • 24/7 technical support
  • Option to purchase service plans and accidental damage protection
  • Peace of mind

Refurbished added value

Product line Included new accessories* Added value
X Series Carry Case, SurePower Battery, 12 lead ECG Cable, MFC Cable, CPR-D Connector, Power Supply / Cord, Breakout Cable, Adult NIBP Cuff, NIBP Tubing 10Ft $4,029
R Series SurePower Battery, Capno-5, One Step Pacing Cable, Adult Long Cuff, 10 ft hose, Power Cord, 3 lead ECG Cable, Unicable storage system, LNCS DCI ADULT REUSABLE SENSOR, LNC-10, LNCS PATIENT CABLE $9,297

* Included accessories are dependent on ordered configuration

Our process

Reconditioned

The process begins with a thorough evaluation to identify any necessary repairs, worn components, or pending service actions. Each unit then undergoes a detailed repair process and cosmetic refresh, ensuring it performs flawlessly and features a professionally restored appearance. Unlike third-party resellers who may only offer basic cleaning and testing, our factory-trained technicians restore every device to its original specifications using genuine ZOLL factory parts, ensuring optimal performance, reliability, and regulatory compliance.

Recertified

After refurbishment, every device undergoes recalibration and a rigorous 100+ point inspection to ensure it meets the highest standards of performance and reliability. Once recertified by our factory-trained technicians, you can have complete peace of mind knowing that your investment is protected from the inside out.

Redeployed

Once redeployed, our commitment to you does not end. Our factory refurbished program provides comprehensive post-deployment support, including 24/7 technical assistance, expert data and clinical deployment support, and access to service loaners. Because these units come directly from ZOLL, they remain eligible for our service and extended warranty programs — ultimately safeguarding your investment, reducing downtime, and ensuring optimal patient care.

By choosing refurbished medical devices, you’re making a meaningful impact on sustainability. Here's how our program supports environmental responsibility:

Reduce medical waste
Conserve resources
Lower carbon footprint

See how this device transformed through our certified refurbishment program.

Before

After