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ExpertCare® factory refurbished
refurb-Redeployed

ExpertCare® factory refurbished

Reconditioned. Recertified. Redeployed.

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When you buy a factory refurbished device directly from ZOLL®, your device is backed by our comprehensive warranty and supported by factory-trained technicians — ensuring optimal performance, reliable maintenance, and peace of mind.

ZOLL does not distribute our refurbished products through third-party resellers or provide warranty coverage to devices sold by those channels. Purchasing unauthorized third-party refurbished devices can leave you without support when it matters most — resulting in costly repairs, downtime, and potential risks to patient care.

Don’t be fooled by third-party resellers.

Your investment is in good hands — factory-backed protection today, flexible coverage for tomorrow.

Our process
refurb-Reconditioned

Reconditioned

The process begins with a thorough evaluation to identify any necessary repairs, worn components, or pending service actions. Each unit then undergoes a detailed repair process and cosmetic refresh, ensuring it performs flawlessly and features a professionally restored appearance. Unlike third-party resellers who may only offer basic cleaning and testing, our factory-trained technicians restore every device to its original specifications using genuine ZOLL factory parts, ensuring optimal performance, reliability, and regulatory compliance.

refurb-Recertified

Recertified

After refurbishment, every device undergoes recalibration and a rigorous 100+ point inspection to ensure it meets the highest standards of performance and reliability. Once recertified by our factory-trained technicians, you can have complete peace of mind knowing that your investment is protected from the inside out.

refurb-Redeployed

Redeployed

Once redeployed, our commitment to you does not end. Our factory refurbished program provides comprehensive post-deployment support, including 24/7 technical assistance, expert data and clinical deployment support, and access to service loaners. Because these units come directly from ZOLL, they remain eligible for our service and extended warranty programs — ultimately safeguarding your investment, reducing downtime, and ensuring optimal patient care.

When purchasing a refurbished device directly from ZOLL, you’ll receive:

  • New accessories and batteries direct from our factory
  • ZOLL-certified parts
  • ZOLL’s factory warranty with extended warranty options
  • Upgradeability
  • Service and repairs performed by ZOLL expert technicians
  • Complimentary loaner devices
  • 24/7 technical support
  • Option to purchase service plans and accidental damage protection
  • Peace of mind

Refurbished added value

Product line Included new accessories* Added value
X Series / X Series Advanced Carry Case, SurePower II Battery, 12 lead ECG Cable, MFC Cable, CPR-D Connector, Power Supply / Cord, Breakout Cable, Adult NIBP Cuff, NIBP Tubing 10Ft $4,029
R Series SurePower Battery, Capno-5, One Step Pacing Cable, Adult Long Cuff, 10 ft hose, Power Cord, 3 lead ECG Cable, Unicable storage system, LNCS DCI ADULT REUSABLE SENSOR, LNC-10, LNCS PATIENT CABLE $9,297

* Included accessories are dependent on ordered configuration

By choosing refurbished medical devices, you’re making a meaningful impact on sustainability. Here's how our program supports environmental responsibility:

Reduce medical waste
Conserve resources
Lower carbon footprint

See how this device transformed through our ExpertCare Factory Refurbished program.

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After