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R-Series – Program a Wireless Card from Scratch | ZOLL Medical

R-Series – Program a Wireless Card from Scratch

  1. Insert your Wireless Card into the R-Series defibrillator
  2. Enter System Configuration mode
  3. Select ‘Wi-Fi’
  4. Wi-Fi Region should be set to US
    • This can ONLY be configured once. If this is configured incorrectly, and cannot be changed, contact ZOLL technical support for assistance.
  5. Select “DHCP” or “Static”
    • If using Static IP, fill in information on config page 2 of 8 on the device
    • If using DHCP IP, proceed to config page 3 of 8 on the device
  6. Set Use Host Name to “Yes”
    • This will allow you to use the server host name.
  7. CaseReview customers - Fill in "Server Hostname (Full Disclosure)"
    • US Cloud Customers: dxsvc.zollonline.com
    • Canadian Cloud Customers: dxsvc.ca.zollonline.com
    • In-Premise customers: enter the URL (recommended) or IP address as provided by your IT department.
  8. CaseReview customers - Fill in Server Port (Full Disclosure)
    • 00443
  9. CaseReview customers - Fill in Username (Full Disclosure)
    • Cloud CaseReview customers will use the Data Access Key (DAK) from their ZOLL Online tenant. This field is the “Alternate ID” of the DAK
    • In-Premise CaseReview customers will enter the Full Disclosure username that was configured during installation of your CaseReview software.
  10. Fill in Password (Full Disclosure)
    • Cloud CaseReview customers will use the Data Access Key (DAK) from their ZOLL Online tenant. This field is the “Password” of the DAK
    • In-Premise CaseReview customers will enter the Full Disclosure password that was configured during installation of your CaseReview software.
  11. ALL Customers - Fill in "Server Hostname (Defib History)"
    • US Cloud Customers: dxsvc.zollonline.com
    • Canadian Cloud Customers: dxsvc.ca.zollonline.com
    • In-Premise customers: enter the URL (recommended) or IP address as provided by your IT department.
  12. ALL Customers - Fill in Server Port (Defib History)
    • 00443
  13. ALL Customers - Fill in Username (Defib History)
    • Cloud ClockSync or DeviceDashboard customers will use the Data Access Key (DAK) from their ZOLL Online tenant. This field is the “Alternate ID” of the DAK
    • In-Premise ClockSync or DefibDashboard customers will enter the Defib History username that was configured during installation of your software.
  14. ALL Customers - Fill in Password (Defib History)
    • Cloud ClockSync or DeviceDashboard customers will use the Data Access Key (DAK) from their ZOLL Online tenant. This field is the “Password” of the DAK
    • In-Premise ClockSync or DefibDashboard customers will enter the Defib History password that was configured during installation of your software.
  15. Highlight “Edit Network Profile 1”
  16. Press ‘Change Value’
  17. Fill in “SSID”

  18. Choose the correct “Non-Broadcast SSID” setting
    • If the network is publicly viewable set to “No”
    • If the network is not publicly viewable set to “Yes”
  19. Wi-Fi Authentication
    • We support PSK and Enterprise (PEAP/TLS)
    • If you select “PSK” fill in the password
    • If you select “Enterprise”, follow the prompts
      • Select Enterprise
      • Fill out further User and Pass required areas for PEAP or TLS
      • Select ‘Return’ with softkeys
  20. *****WIRELESS PASSCODES HAVE A 63 CHARACTER LIMIT!*****
  21. Select ‘Return’ with softkeys
  22. Select “Copy NP 1 to 2” with softkeys
    • CAUTION – ENSURE YOUR BUTTON SAYS: “Copy NP 1 to 2”! If you accidentally highlight “Edit Network Profile 2” it will instead say “Copy NP 2 to 1” and selecting that will overwrite everything you just did under NP 1!
    • These two profiles exist to provide the device with a secondary network in case of a failure in connecting to the first. The reason we copy the same settings from profile 1 to 2 for a single wireless network is so if the device fails on the first attempt it will try again.
  23. Do you need to enter a Root Certificate?
    • YES – All In-Premise Customers – Continue with Step 22
    • NO – Hosted Customers with Wi-Fi cards at Rev. E or later (wireless cards should always be updated to the latest revision before deploying any software solution) – Skip to Step 27
  24. Select “Add Root Certificate”
    • For a more comprehensive guide to Root Certificates with additional information and screenshots, reference “Section 2: Root Certificates” below
  25. Remove your Wi-Fi card from the Compact Flash port and insert the Compact Flash card with the Root Certificate file
  26. Select “Import Cert”
  27. Highlight your Root Certificate and press the ‘Select’ softkey
  28. Your R-Series should return to the Wi-Fi configuration screen and show the name of the Root Certificate file on page 8 of 8 of the Wi-Fi configuration menus. If so, you may remove your Compact Flash card and insert the Wi-Fi card needing configured.
  29. Use the “Prev Item” or “Next Item” softkeys to highlight the “Add Root Certificate” field on page 8 of 8 on the device.
  30. You should see “Save to Wi-Fi Card”. If you just inserted a Wi-Fi card within the last 15 seconds you must wait for the R-Series to finish identifying it. Once it does, the “Save to Wi-Fi Card” option will appear.
  31. Select ‘Save to Wi-Fi Card’ and wait for the pop-up messages
  32. The pop up should read “Card Write OK” - wait for this message to disappear before removing the wireless card from the device to avoid possible write errors.
  33. To program another wireless card, remove the one just programmed and insert the next. Repeat Steps 27 through 29.
  34. If you need to add multiple root certificates to the same card(s) you will repeat Steps 22 through 29 for as many root certificates as you need to add.

SECTION 2: Root Certificates


  • This will allow the device to utilize an encrypted connection with the server during data transfer
  • Add certificate if required by TLS network authentication
  • Add certificate if PEAP certificate for network authentication is a non-public CA

Additional Certificate Information