Compliance/Terms and Conditions

Employee Code of Conduct

ZOLL's mission is to enhance our customers' ability to save lives by advancing resuscitation, acute critical care, and emergency medicine. Quality is ultimately defined by our customers' expectations. We believe that long-term, trusting business relationships are built upon honesty, openness, and fairness. ZOLL employees are expected to uphold the highest professional and ethical standards and utilize good judgment at all times. ZOLL is committed to providing a safe and productive work environment that values teamwork, diversity, and open communication.

Code of Conduct Guidelines in English
Code of Conduct Guidelines in Chinese
Code of Conduct Guidelines in French
Code of Conduct Guidelines in German
Code of Conduct Guidelines in Hebrew
Code of Conduct Guidelines in Japanese
Code of Conduct Guidelines in Portuguese
Code of Conduct Guidelines in Spanish
Code of Conduct Guidelines in Tagalog
Code of Conduct Guidelines in Vietnamese

Interactions with Health Care Professionals

ZOLL has adopted a Compliance Policy for interactions with health care professionals which is based on the Advanced Medical Technology Association Code of Ethics on Interactions with Health Care Professionals (the "AdvaMed Code"; the latest version of which became effective June 1, 2022). ZOLL has supplemented the AdvaMed Code with certain provisions necessary to comply with state laws governing these interactions as appropriate.

AdvaMed Code of Ethics
AdvaMed Code in Chinese
AdvaMed Code in German
AdvaMed Code in Italian
AdvaMed Code in Portuguese
AdvaMed Code in Spanish

In connection with the adoption of ZOLL's Compliance Policy for interactions with health care professionals, the links below provide additional guidance in your local language to help address questions you might have:

Advamed - Dutch
Advamed - English
Advamed - French
Advamed - French Canadian
Advamed - German
Advamed - Italian
Advamed - Japanese
Advamed - Portuguese
Advamed - Portuguese Brazilian
Advamed - Spanish

Compliance with the National Physician Payment Transparency Program (the "Sunshine Act" or the "Open Payments Program")

The National Physician Payment Transparency Program, also known as the "Sunshine Act" or the "Open Payments Program," a provision of the Patient Protection and Affordable Care Act, was enacted by Congress in 2010 as part of the healthcare reform law. The Sunshine Act regulations require ZOLL to track payments and other transfers of value occurring on or after August 1, 2013. ZOLL will report data regarding these payments and transfers of value to the CMS on an annual basis. Please click the link below for more information and answers to frequently asked questions.

National Physician Payment Transparency Program ("Sunshine Act")

Guidance: Code of Ethics on Interactions with Health Care Professionals

This compendium is a reference tool to a list of country compliance codes relating to the various sections of the ZOLL Code of Conduct and Code of Ethics on Interactions with Health Care Professionals. This document highlights the codes applicable to each country. As stated in our Code of Conduct, in the event that local laws, regulations, or industry codes are more stringent than the ZOLL Code of Conduct or the AdvaMed Code of Ethics on Interactions with Health Care Professionals or its interpretation in any respect, then the local laws, regulations, or industry codes must be followed. However, if local laws, regulations, or industry codes are less restrictive, then the ZOLL Code of Conduct and the AdvaMed Code of Ethics on Interactions with Health Care Professionals must be followed unless a documented exception is approved by the VP and General Counsel.

Guidance: Code of Ethics on Interactions with Health Care Professionals

Certification of Compliance

To the best of our knowledge, ZOLL is in all material respects in compliance with a Comprehensive Compliance Program (CCP) that satisfies the requirements of California Health and Safety Code §§ 119400-119402, based on our good faith understanding of the statutory provisions as they may apply to a medical device manufacturer.

View the complete Statement of Compliance with California Law

Privacy

ZOLL respects the privacy of its customers, employees, business partners, and individuals whose personal information with which we are entrusted. ZOLL collects and uses any collected personal health information in accordance with the laws and regulations of the countries in which the information is collected, and in which it does business.

If you have specific questions about ZOLL's adherence to privacy or security rules when processing personal data on behalf of our customers or the use of ZOLL's products and services when processing personal data, please contact ZOLL's Data Protection Officer: [email protected].

Certification of Compliance – CA Transparency in Supply Chains Act of 2010

To the best of our knowledge, ZOLL is in all material respects in compliance with the California Transparency in Supply Chains Act of 2010, based on our good faith understanding of the statutory provisions as they may apply to a medical device manufacturer.

View the Policy document related to this California law

To the best of our knowledge, ZOLL is in all material respects in compliance with California's Proposition 65 (also called the Safe Drinking Water and Toxic Enforcement Act).

View the Certification of Compliance - CA Proposition 65

Customer Terms and Conditions

Customer Sales Order and Invoice Terms United States 
Customer Sales Order and Invoice Terms Canada
Customer Sales Order and Invoice Terms Australia
Customer Sales Order and Invoice Terms Austria
Customer Sales Order and Invoice Terms Benelux – Dutch
Customer Sales Order and Invoice Terms Benelux – French
Customer Sales Order and Invoice Terms Benelux – English
Customer Sales Order and Invoice Terms France
Customer Sales Order and Invoice Terms Germany
Customer Sales Order and Invoice Terms Italy
Customer Sales Order and Invoice Terms New Zealand
Customer Sales Order and Invoice Terms Switzerland – German
Customer Sales Order and Invoice Terms Switzerland – English
Customer Sales Order and Invoice Terms United Kingdom
Customer Sales Order and Invoice Terms Singapore and China – English

Supplier Terms and Conditions


Suppliers, subcontractors, distributors, and consultants must comply with the provisions of all applicable federal, state, and local laws, regulations, rules, and orders, including but not limited to the Dodd-Frank Wall Street Reform and Consumer Protection Act, Section 1502, regarding conflict minerals, the Foreign Corrupt Practices Act and local anti-corruption regulations, and the California Transparency in Supply Chains Act of 2010.

Supplier, Distributor, or Consultant Responsibility

Specifically, seller certifies and represents that seller and any subcontractors used by seller in connection with fulfilling this Purchase Order must comply with the provisions of all applicable federal, state, and local laws, regulations, rules, and orders including, but not limited to the Dodd-Frank Wall Street Reform and Consumer Protection Act, Section 1502, regarding conflict minerals, the Foreign Corrupt Practices Act and local anti-corruption regulations, and the California Transparency in Supply Chains Act of 2010.

Supplier Purchase Order Terms

ZOLL Tax Strategy


ZOLL Tax Strategy