CPG Training Manager

Locations: Placeholder, GA, United States of America; Placeholder, MN, United States of America; Pittsburgh, PA, United States of America


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The CPG Training Manager is a member of the Compliance, Privacy and Governance (CPG) operations team and is responsible for developing and delivering initial and on-going compliance related training programs to drive a continued positive ethical culture at ZOLL.

Essential Functions:

  • Design, update and implement new hire compliance training and advanced training programs both live and through the Workday Platform.

  • Develop training curriculum to be used internally and external based on a "blended learning" approach, which could include web-based e-learning, classroom, webcasts, conference calls, face-to-face, written material one-on-one coaching and/or video.

  • Ensure strategic alignment of the Compliance and Privacy training with business goals. 

  • Evaluate individual and organizational performance to ensure training is meeting business needs and improving performance. 

  • Identify training needs by consulting with stakeholders and using needs assessments Develop and deliver training solutions that meet business needs. 

  • Optimize training processes for efficiency. 

  • Select and manage resources, including working with both internal employees and training vendors to develop and deliver training. 

  • Manage the technologies and technical personnel required to develop, manage and deliver training.

  • Support change management training initiatives.

  • Performs other duties as assigned by Management.

Skills Requirements:

  • Excellent communication and interpersonal skills. Strong ability to communicate complex topics in concise terms.

  • Ability to communicate concisely and persuasively in writing as well as the ability to draft clear and effective reports, policies etc.

  • Ability to work independently and as part of a team.

  • Self-motivated and results driven.

  • Ability to work in a matrixed organization, across cultures and functions with all levels of the organization.

  • Instinct to detect risk areas and red flags.

  • Solution-minded; desire to solve problems.

  • Ability to prioritize according to risk and make quick decisions with appropriate independence.

  • Ability to deal with ambiguity and change.

  • Project management skills. Ability to follow through and complete tasks on time.

  • Fluent in English, familiarity with additional languages a plus.

Required/Preferred Education and Experience:

Education: Bachelor’s degree or equivalent required; focus on learning and development; instructional design; or related fields.

Professional Experience:  

  • Minimum of four years of experience related to designing and implementing a compliance program with-in a business, or other complementary job experience).

  • A demonstrated track record in training, program development and/or learning management.

  • Previous experience with learning management systems required, Workday strongly preferred.

  • Experience in the Healthcare industry – Device, Pharma or Biotech – preferable.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990