Manager, Oracle Manufacturing

Location: Chelmsford, MA, United States of America


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

Manager, Oracle Supply Chain is a key member of ZOLL IT Applications team.  Oracle Supply Chain Manager lead Oracle supply Chain center of excellence to provide IT solutions that align with business strategy and objectives, promote changes to streamline processes, reduce cost, and drive lean manufacturing. This is a hands-on role for a global implementation of the Oracle E-Business applications suite.

Essential Functions:

  • Manage Oracle ERP daily services for production support, enhancement, and projects for all ZOLL supply chain operations. 

  • Lead IT Supply Chain Center of Excellence to help business delineate manufacturing lean initiatives.

  • Manage, Design, configure, and implement IT Application projects that align with Operations business objectives.

  • Manage the impact of transaction changes and their effects across all business segments and locations Oracle ERP involved.

  • Facilitate business and systems analysis discussions, and translate findings into clearly defined Business Requirements Document, Functional Design Document

  • Participate in System Integration testing and User Acceptance testing with the business users to ensure a high quality delivery

  • Research, design, configure, test, document and manage implementation of system changes.

  • Develop validation test plans, user and system procedures and training materials for customizations, upgrades and patches.

  • People Development: Provide expertise for IT projects and Oracle implementation support across ZOLL; interface with all major business groups to implement order flows, processing rules and business models.

  • Makes process and systems improvement recommendations that assist the business in achieving its goals and objectives, leveraging best practices and professional experiences.

  • Provide Cross Functional and Cross Location Project Management Support for Process Improvement Projects.

  • Re-engineer existing business system processes to leverage the capabilities of the both the Oracle EBS suite and other signature applications.

  • Develop and conduct training sessions for internal and field personnel on all Oracle EBS modules.

Skills Requirements:

  • Minimum 10+ years' of solid experience in leading Oracle ERP manufacturing configuration, testing, and deployment.

  • Proven abilities in translating business needs into system solutions and driving the necessary changes to streamline processes

  • Minimum 3 full life-cycle global Oracle 11i/R12 implementations.

  • Solid experience and knowledge with lean supply chain, order to cash, and procure to pay business processes.

  • Proven ability to manage internal and outsourced resources to drive action and achieve results.

  • Proficient with project management tools.

  • Familiar with ITIL framework, SDLC process, and Six-sigma principles

  • Strategically thinking and decision making skills.

  • Ability to design and configure solutions based on changing business needs including development of requirements, functional specifications, and design specifications.

  • Experience working in a multi-org, multi-site environment.

  • Ability to work effectively on multiple activities and projects.

  • Excellent communication and organizational skills.

  • Strong analytical and training skills

  • Ability to create Oracle ad hoc database queries to provide information when standard reports are not available

Required/Preferred Education and Experience:

  • Business Degree in Computer/Information Science is required and Master Degree is a plus.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990