Service Material Planner

Location: Chelmsford, MA, United States of America


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

Responsible for creating and maintaining a high level of communication and cross functional support between Service and Operations. Control all internal Service material schedules and planning activities.

Essential Functions:

  • Manage activities related to Service materials.

  • Ensure the best possible practices are utilized to support Service Depot and ZOLL's customers.

  • Assist in developing Service's budget and forecasting as it relates to procurement along with transferring Service asset and materials.

  • Monitor RX inventory, schedule Upgrade group and monitoring throughout to ensure requirements are meet to support external programs. Identify opportunities to reduce material and labor cost.

  • Train and supervise the planning Coordinator on all aspects of the position.

  • Establish and maintain a useful working inventory for Service and external Depots.

  • Report and maintain metrics/goals on performance, input/output, services requirements, Service COGS and other related activities, report monthly to management.

  • Escalate material concerns to management.

  • Responsible for maintaining Service's inventory planning system.

  • Drive Inventory by monitoring active for current items, develop plan on unplanned or excess and slow moving material. Ensuring retention of end of life items. Monitor product life cycle and provide support to ensure Service requirements are managed.

  • Assume additional responsibilities as necessary.

Skills Requirements:

  • Excellent verbal and written communication skills.

  • Excellent organizational skills.

  • Excellent analytical skills.

  • Excellent with computer applications such as word processing, Excel spreadsheets

Required/Preferred Education and Experience:

  •  Bachelor degree preferred or equivalent experience.

  • APICS Certification or equivalent.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990