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Manager, Bids & Contracts Europe Direct

Location: Germany

Resuscitation

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

Bids and Contracts in Europe. You will lead and participate in the bids and contracts process from start to end, and be responsible for setting and managing the right team on a European level. This positions also demands close and efficient coordination with Sales, Business Analysis, Operations and extern legal consultants to incorporate their knowledge to deliver best-practice processes and optimal results. You will also participate in selected negotiations with customers after the submission of bids or contracts.

This position will be located in Cologne and will report to our Operations Manager Germany, Austria and Benelux who will oversee this newly build “powerhouse” for Bids and Contracts in Europe. You will be responsible for minimum 3 direct reports within Europe.

  • Drives the bids (including tender) and contract business together with Sales professionals and Specialists in our European country units, thus owning the entire process until completion
  • Manages all commercial and government customer bids and contracts in accordance with company policies, specifications, good business practices and legal requirements
  • Resolves compliance, legal or other critical issues
  • Works successfully in our matrix organization by facilitating necessary engagement between Senior Management, Sales professionals and other critical internal functions as well as external legal personnel
  • Reviews and refines existing processes and policies for efficiency and enhancement of customer experience
  • Participates in selected bid and contract negotiations with customers
  • Manages GPOs in coordination with Sales professionals on a European level to gain access and align on pricing
  • Develops and prepares relevant KPIs and status reports on ongoing projects
  • Supervises and trains Bids and Contracts Specialists in Europe for a future challenges
  • Participates in special projects and performs additional duties as assigned

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Key Metrics:

  • Tender win rate
  • Bid score improvement
  • Time to submission
  • TBD: Customer satisfaction (internal and external)
  • Proven, strong experience working on European sales-related bids and contracts including European legal aspects
  • Ability work internationally and cross-functionally across all levels in the organization including senior management
  • Ability to constructively challenge current processes by surfacing and influencing ideas for new approaches and improvement
  • Troubleshoots and solves complex problems and provides solutions
  • Demonstrates excellent attention to detail and ability to consistently produce a high-quality work product under tight deadlines
  • Ability to supervise and train bids and contracts professionals
  • Strong written and oral communication

Required/Preferred Education and Experience:

  • Bachelor’s degree, required
  • 5+ years of demonstrated Sales bids & contracts management experience on an European level, preferably with Medical Device industry including legal aspects, required
  • Proven experience in managing a team in a matrix organization, required
  • Strong English language skills, required
    • Proficient in Microsoft Office, Oracle ERP and SalesForce.com or equivalent CRM tool, required
  • Knowledge of state-of-the-art tender software, preferred

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.