Senior Production Supervisor, 2nd Shift

Location: Pawtucket, RI


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Primary Purpose

Responsible for providing supervision and direction to employees of a large department (over 50 employees) and/or guidance and support to peers and group leaders in similar or other departments in the areas of attainment of production goals, safety, training, employee relations, quality and housekeeping issues.  Demonstrated leadership ability and willingness to accept increased responsibilities.

Duties and Responsibilities:

  • Exercises supervision of all personnel assigned to his/her department ensuring that personnel are trained, achieve established production goals as established by the master schedule and perform their duties in a safe, efficient manner.

  • Upon direction of the Production Manager provides supervisors and group leaders with direction and guidance in the operation of their assigned departments/work groups.

  • Monitors work flow and investigates and initiates corrective actions needed to correct problems adversely impacting production.  Insures higher level Production Management, Materials and other departments impacted by problems of delays or changes to the production schedule.

  • Monitors the conduct of training insuring all training records and required audits/re-certifications are maintained and/or conducted in accordance with appropriate SOP’s.

  • Insures that established policies, work rules, regulations and procedures are disseminated to and followed by employees.

  • Performs all required performance evaluations and provides counselling to employees on individual performance. Initiates performance improvement plans, disciplinary actions as well as salary actions to include merit increases and promotions.

  • Maintains a high degree of technical competency regarding the correct assembly/production of products assigned to his/her department.

  • Review departmental paperwork for correctness and compliance.

  • Conducts regular inspection of assigned work areas insuring good housekeeping and safe working conditions are maintained.


  • Knowledge of all equipment, tooling and processes utilized in the production of products built in the assigned area(s).

  • Demonstrated leadership and problem solving skills.

  • Strong attention to detail and follow-through.

  • Ability to interact effectively with a wide variety of personnel ranging from production employees to senior managers.

Required Qualifications:

  • Associates diploma or equivalent; bachelor's degree preferred.

  • Minimum 5 years of experience supervising production processes. Experience in regulated environment highly preferred.

  • Ability to read and interpret blueprints and communicate their intent to assigned personnel.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990