Director HR Information Systems & Analytics

Location: Chelmsford, MA


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The Director, HRIS & Analytics will set the strategic direction for HR information systems, and analytics at ZOLL.  As the company migrates to a Workday platform, they will have the opportunity to build an HR systems approach and infrastructure that will meet the needs of all ZOLL’s global businesses.  They will oversee the implementation of and transition to any new HR systems, including the migration of all ZOLL employee information onto a single platform.  Should any new companies be acquired, this position will be responsible for setting up the integration plans.

This newly created role will also help set the company direction for data analytics.  They will work with the VP, Corporate HR and the HR leaders in ZOLL’s divisions to identify key HR metrics, set appropriate benchmarks and provide analysis on the organizational health of the company.  They will assist other key functions (compensation, benefits, talent acquisition, etc.) across the HR community in their efforts to identify measurable goals and assess progress. 

The position will be responsible for overseeing a small team of HRIS resources to manage the data integrity, reporting requirements, user education and support of the HR systems. This is a corporate position that will support the needs across multiple ZOLL divisions.  In conjunction with Corporate IT, they will provide technical expertise and consultation to HR and the businesses they support.

This person will report to the VP, Corporate HR and will work collaboratively across the HR community, and in partnership with IT.  The Director and their team will support roughly 6000 employees worldwide and ensure that their HR information is accurate, secure, available as needed, and helps HR and business leaders gain the insights they need to positively impact ZOLL’s business results.

Job Duties and Responsibilities

  • Directs all Corporate HR application enhancements, projects and programs.  With the HRIS team, performs requirement gathering, solution design, configuration, testing and troubleshooting for Workday and associated integrations.

  • Oversees/provides governance and strategic direction for the HR portfolio of technology projects and services.  Accountable for HRIS roadmap.  Establishes plan and manages team resources and budget to meet the plan.

  • Identifies and oversees implementation of process improvements to increase the efficiency and effectiveness of the company’s HR efforts, specifically in the information systems space.

  • Establishes and maintains strong and collaborative relationships with internal partners (HR, Payroll, IT, Finance, Compliance, etc.) and external vendors.

  • Overhauls HR dashboard reporting and analytics approach to leverage Workday capabilities.  Provides regular reporting and analysis on key indicators of organizational health (time to fill, turnover, career progression, compensation differentiation, etc.).  Serves as an organizational resource and technical expert in this area.

  • Ensures employee data is secure and that all compliance and controls are adhered to.

  • Leads various projects and provides management and oversight of the HRIS team.

  • Maintains technical expertise by following market and industry trends and best practices.

  • Performs special projects and other duties as assigned.

Basic Qualifications:

  • 8-10+ years’ experience in HRIS management or related function

  • 5-7+ years’ Workday experience, ideally including a large-scale implementation

  • at least 5 years’ experience in data analytics

  • 2+ years’ experience in team management

  • Bachelor’s Degree in a related field preferred

  • Ability to travel 25% of the time to reach all ZOLL employees

Preferred Qualifications:

  • Forward thinking with ability to set strategic direction for diverse needs of a global 6000+ organization across multiple business divisions.

  • Superior project management skills to bring strategy through to execution.

  • Highly consultative and collaborative; establishes themselves as a trusted advisor and technical expert whose advice is sought out.

  • Strong problem-solving skills with ability to perform root cause analysis and troubleshoot issues.

  • Deep data analysis expertise.  Ability to provide insights and recommendations based upon data trends and analysis.

  • Credible professional with strong communication skills: listening, written, and verbal. Ability to connect with and work with employees at all levels, from front-line to executive team.

  • Ability to work well independently with strong organization skills and effectively manage competing priorities.

  • Basic knowledge of compliance requirements surrounding collection and protection of employee data, including GDPR and other international data privacy regulations

  • Operates with highest level of integrity and maintains confidentiality.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990