Clinical Field Specialist

Locations: Dallas, TX; San Antonio, TX

Circulation

Clinical Field Specialist

Job Locations US-TX-Dallas | US-TX-San Antonio
Job ID
2021-1431
# of Openings
1
Posted Date
2 months ago(9/7/2021 2:51 PM)
Category
Sales

Overview

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

 

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

 

This role provide post-sale customer education and clinical support of company products and their applications. Have total familiarity with the Device GMP Regulations and the companies’ Quality Systems requirements and assures that these are followed.  Have the basic critical care and temperature management knowledge to provide education and support to all clinicians.

 

Territory includes Texas and New Mexico.

Responsibilities

  • Assists the clinical field specialist to coordinate and conduct clinical training on company products
  • Provides product evaluation support in hospitals and other medical facilities.
  • Delivers post-sales installation training and customer retention activities.
  • Conducts site visits and reports findings to the Clinical Specialist and Manager
  • Support tradeshow and regional shows
  • Complete required administrative activities.
  • Provides customer feedback to supervisor

Qualifications

 

  • Ability to utilize/develop tools including email or any other means available to effectively perform the required task(s).
  • Ability to understand and escalate customer issues in a timely manner to supervisor
  • Excellent follow through skills, interpersonal skills, hard working. Must have excellent attention to detail and accuracy.
  • Positive attitude, responsible, dependable, reliable and dedicated.
  • Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.
  • Strong data entry, written and verbal skills.
  • Must be able to work independently and in a team environment.
  • Ability to provide good customer service.
  • Minimum Associates degree in Nursing
  • Commercial applications experience a plus.
  • Must be willing and able to travel 80%.
  • Must have thorough knowledge and experience in using the Microsoft Office Suite of programs including Excel and Word.
  • Registered Nurse license is required
  • Experience in a Medical device environment preferred.
  • Knowledge of Temperature Management standards a plus
  • Nursing experience in the critical care arena; including ED, CATH lab, ICU preferred

 

Equal Opportunity Employer – Disability and Veteran

 

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