Human Resources Generalist

Location: Pawtucket, RI


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The Human Resources Generalist supports and enhances the corporate culture while providing HR guidance and support to the company. Provides support in areas such as employee relations, talent development, leave administration, performance management, retention, disciplinary actions and compensation administration. Provides support when need to the HR Director and/or HR Manager. Reports to the Manager of Human Resources.

Essential Functions:

  • At the direction of HR management supports with aspects of employee relations including investigations, documentation and problem solving.

  • Interprets HR policies and procedures for employees and managers and makes recommendations to HR Manager for potential improvements.

  • Complying with federal, state and local employment laws.

  • Interact with Human Resources Business Partners in updating and maintaining current job descriptions.

  • Assist in the preparation and delivery of various training and development presentations to employees.

  • Provides administrative support with company Unemployment program

  • Provide HRIS back up support as needed.

  • May administer or provide back up to other HR staff in the area of Leave of Administration (FMLA process, ADA accommodations, STD/LTD and WC processes).

  • Conducts new employee orientations, employee relations counseling, Employee surveys and exit interviews.

  • Support HR management with regulatory reporting requirements (OSHA, EEO/AAP, etc.).

  • Contributes to ongoing improvement of the HR department.

  • Works on special projects relating to the development/modification of HR programs and procedures.

  • Responding to employees' HR-related inquiries.

  • Provide HR guidance to ZOLL employees and management team on a variety of HR- and business-related items that require sound HR practices and perspectives.

  • Partner with Human Resources colleagues on employee relations and performance management issues and seek legal guidance when necessary.

  • At the request of HR management prepares special reports by collecting,

  • Analyzing and summarizing information and trends, such as Sales hires, employee turnover and OSHA documentation.

Skills Requirements:

  • Effective working knowledge Employment law, Employee Leave of Absences and HRIS.

  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)

  • Strong communication and interpersonal skills.

  • Strong organizational and follow-through skills.

  • Must be well organized and possess the ability to multitask.

  • Demonstrated project and time management skills, with an ability to set and maintain priorities to meet deadlines.

  • The ability to work in a fast-paced, multicultural environment; handle a multitude of tasks; and adapt to change.

  • Discretion around sensitive company and employee information.

Required/Preferred Education and Experience:

  • The following are minimum requirements related to the Human Resources Generalist I position.

  • Bachelor's degree or equivalent in human resources management.

  • 3+ years related experience.

  • Bilingual (English - Spanish)

  • An equivalent combination of education, certification and experience may be accepted as a satisfactory substitute for specific education and experience listed above.

  • PHR or SPHR preferred

  • Prior experience with Workday a plus

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990