Site Leader, QA

Location: Deerfield, WI


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

A proven inspirational Quality Assurance leader responsible for the overall leadership and execution of the quality assurance and quality control strategy, programs and policies for a ZOLL manufacturing site.  Oversee multiple shifts for Quality support to meet the daily, weekly, and monthly requirements for Production Schedule and customer attainment.

Responsible for maintaining a safe work environment, ensuring compliance to ZOLL policies and procedures, monitoring and improving metrics, product Quality, compliance, and Quality Assurance.

Essential Functions:

  • Fosters a culture of respect for others, continuous Improvement, can-do spirit, and meeting commitments

  • Assures compliance to ZOLL policies, procedures, and applicable world-wide regulations.

  • Develops, mentors and coaches staff on best practices, soft skills, leadership and strategic planning.

  • Responsible for resource capability, level loading, and monitoring onsite and work from home staff.

  • Develops and monitors KPls to best display Quality activity for the site.

  • Prepares weekly/ monthly/ quarterly/ annual reporting on Quality KPls, support and improvement activities

  • Responsible for leading facility internal and external and external audits to a successful outcome.

  • Prepares and attends Quarterly Management Review, Monthly Operating Reviews and VP of QA staff meetings.

  • Responsible for coordinating efforts and support to meet the organization’s needs.

  • Supports Lean 6 Sigma initiatives.

  • Establishes annual improvement/ Quality Objectives for the site in coordination with other site leads.

  • Other duties and special projects as required.

Skill Requirements:

  • Experience leading successful internal and external audits.

  • Experience leading and managing a team of direct reports.

  • Strong interpersonal skills.

  • Self-starter with track record of driving continuous improvement

  • Strong written and oral communication skills.

  • Lean Manufacturing certification preferred.

  • Six Sigma green belt or higher preferred.

  • Must be proficient in learning and maneuvering in cloud based software applications

  • Experience in Medical Device preferred

Required/Preferred Education and Experience:

  • BS technical engineering discipline preferred or equivalent

  • 8-10+ years of leadership experience

  • Minimum of 8 years Quality management experience in a regulated environment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990