Operational Excellence Leader

Location: Pawtucket, RI


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:

The Operational Excellence Leader will lead the Operational Excellence team to improve process efficiencies and effectiveness through the implementation of high value Lean and Six Sigma projects. Project leadership includes collaborating throughout the business to identify and justify opportunities, launching project teams, coaching to drive sustainable results, reporting project status and results, , and developing team members.

Essential Functions:

  • Complete Black Belt Projects each fiscal year:

    • Execute cross-functional Lean and/or DMAIC projects aligned to business objectives leading to improved process flow, quality and/or cost savings

  • Training and Coaching:

    • Responsible for training Six Sigma Green Belt, Lean Leaders, and Sponsors (formally and informally).

    • Coach & develop coaches for continuous improvement methods to leverage sound statistical analysis in making data driven decisions throughout the business.

OpEx Deployment:

  • Responsible for the OpEx deployment strategy to foster a culture of continuous improvement.

  • Manage the tracking of Lean and Six Sigma projects, identifying project aligned to business goals, coordinating coaching and training, partnering at all levels within the business for project identification and selection, and regular leadership reviews to monitor results.

  • Other duties as required

Skill Requirements:

  • 5+ years of professional level experience in leading and coaching improvement teams.

  • Project management and cross-functional team leadership skills

  • Must have the ability to conduct statistical analysis. (Understand statistical analysis tools/methodology, project management, Lean Six Sigma, quality and basic financial principles and apply them to analyze the planned activities.)

  • Ability to lead and direct cross-functional improvement teams.

  • Must be a results-oriented 'change agent' who is an effective business systems thinker.

  • Effectively communicate with all levels to maintain relationships and cooperation in pursuing business goals.

  • Must be able to influence, negotiate, and resolve conflicts to reach consensus around common goals.

Required/Preferred Education and Experience:

  • Minimum 5 years of experience in a capital equipment design, assemble, test, service and sales environment and the application of lean six sigma process to them

  • Minimum of a Bachelor degree in a technical discipline. Masters degree in business or a technical discipline preferred.

  • Master Black Belt Certified

  • Bachelor Degree required, advance degree  in business or technical discipline preferred.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.