Data Support Specialist

Location: Singapore


Job Summary: The Deployment Engineer is responsible for supporting the North American EMS and Hospital Sales force through utilization of their technical ability and product knowledge. This position will be responsible for the installation, configuration and training of customers who use the ZOLL Suite of software and hardware products focusing on resuscitation applications.

Essential Functions:

  • Installation and configuration of Software and Hardware Products into Hospital and EMS Systems

  • Perform training for clients either through on-site (travel required) or through remote tools

  • Participate in training for the Sales Teams as products develop

  • Contribute towards knowledge base articles for Sales Engineering and Support
  • Provide feedback to Marketing, Product Management, and Sales Management in order to assist in the further development of the Rescue Net Product Suites and associated hardware
  • Attend trade shows as required to support the sales effort

Skills Requirements:

  • Strong Presentation and training skills
  • 2+ years of related experience
  • Strong technical aptitude and problem solving approach
  • Experience in troubleshooting software installs
  • Excellent oral and written communication skills
  • Self-motivated and directed
  • Experience in providing support to a sales organizations that focuses on selling complex enterprise wide software and hardware solutions
  • Ability to travel to sales regions from a home office (estimated 75% of the time)

Required/Preferred Education and Experience:

  • B.S. Degree in Engineering or equivalent
  • Technical Background is highly desired

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990