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Advisory UX Designer IV

Location: Pittsburgh, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Fueled by the success of the business, the ZOLL R&D team is growing rapidly. ZOLL’s ongoing investment in Research and Development aims to further increase the array of clinical products and applications in tandem with expanding the population of cardiac patients that may be helped by our products.  Our Pittsburgh based R&D group is comprised of an exceptional team of talented, collaborative, and driven individuals focused on developing real world solutions through the creative and intelligent use of technology that helps to improve patient lives.

We are actively seeking technical contributors at all levels and across many disciplines (including enterprise/web and embedded software, electrical/hardware, mechanical/industrial, test, systems engineering, project/program management, human factors, systems analysis, and technical writing among others). You will be developing new and improved products and services, solving technically challenging problems, and working with an outstanding team of technical professionals who are dedicated to protecting patients from sudden cardiac death and saving lives.

The specific duties vary across roles. However, there are some common traits applicable to all:

  • You need to be well grounded in your technical discipline, ideally through a mix of education and a demonstrated successful track record of performance.
  • Your passion for your craft will be obvious. You need to be able to juggle multiple responsibilities at once in an exciting, invigorating environment of rapid growth.
  • You must be able to achieve timely results under high standards of workmanship that are accountable to both regulatory agencies and ultimately our patients.

Here are some specific opportunities currently available at ZOLL. We have multiple positions open at each level. If any of these positions sound like a fit for you, please send us a paragraph or two with specific examples explaining why along with your resume.

Job purpose

The Advisory UX Designer IV is a senior level position responsible for guiding, mentoring and leading other UX Designers in implementing elegant and appealing solutions.

Your role on the team will include working closely with other designers, engineers, business stakeholders, end users and product managers to discover, understand and communicate user research and design practices to create intuitive, easy-to-use products

The ideal candidate for this position can translate business needs and user research data into actionable design deliverables that are incorporated into our products. You have experience in executing and directing the production of user interface wireframes and designs, interaction models, and prototypes. You are comfortable presenting your concepts to stakeholders and are able to translate for a range of audiences including product managers and engineers. You understand User Centered Design and set high standards for yourself and others on the team.

Duties and responsibilities

  • Lead user research activities from conducting user interviews, concept testing and usability studies.
  • Understand findings from market research, customer feedback, site metrics and usability findings to identify design problems and make strategic design and user-experience decisions related to core, and new functions and features
  • Work closely with designers, engineers, quality assurance and product managers to create simple and beautiful user experiences, including a consistent and cohesive brand voice
  • Help continuously evolve content design processes to facilitate the needs of the business
  • Mentor and guide other designers in translating concepts into wireframes, storyboards, sitemaps and screen flows
  • Create product prototypes, style guides, copy patterns and information architecture
  • Promote User-Centered Design process and other evolving industry best standards
  • Other duties as assigned.


  • Bachelor’s degree in design-related discipline such as Design, Human-Computer Interaction, Human Factors, Information Science, Computer Science or equivalent
  • Minimum of 13 years of experience in UX design
  • Experience and knowledge in standard UX software such as Sketch, Marvel, Zeplin, Balsamiq, OmniGraffle, Framer etc. Knowledge of HTML5, CSS3 and JavaScript are a plus
  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
  • Ability to clearly and effectively communicate and sell design processes, ideas, and solutions to teams and clients.
  • Knowledge of accessibility and localization techniques and practices
  • Experience in Agile development process
  • Highly motivated to learn and work in a team environment

Working conditions

Consistent with work environment in a typical office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

The person in this position needs to occasionally move about inside the office, operate a computer and communicate with other team members.

Supervisory responsibility


AAP/EEO Statement

ZOLL is an Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity