Team Lead III

Location: Cheswick, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

The Team Lead III is responsible to meet broader Product Team goals by assisting up to 5 or more Team Leads I & II in the performance of their work to assure their areas’ goals are being met, and by resolving or escalating problems with urgency.  The Team Lead III will also fill-in for absent Team Leads I & II, assess improvement opportunities across the Product Team and help prioritize and implement them, give process direction and training to Team Leads I & II, and resolve productivity issues.  Requires broad and through knowledge of processes across multiple areas assigned to Team Leads I & II.  A Team Lead III requires development to full proficiency as a Team Lead II in all areas of Safety, Quality, Delivery, Cost, and Morale (see Job Requirements), a demonstrated ability to successfully lead larger groups, and a superior aptitude with Lean techniques and their successful application.


Duties and responsibilities


  • Assures Safety within across the Product Team by broadly identifying and resolving any safety issues immediately and assuring 5S requirements are met.
  • Assures Quality results across the Product Team by checking Team Lead I & II output against quality standards and resolving issues immediately.
  • Assures Delivery requirements are met across the Product Team by routinely checking hourly performance across areas, performing Team Lead I & II leader standard work assessments, then taking action to resolve discrepancies or observations with urgency.
  • Assures Cost targets are met across the Product Team by urgently resolving issues, assisting Team Leads I & II, checking process indicators (in-process kanban levels, etc.) and working with Team Leads I & II to assure team members are properly assigned, within or between Product Teams, so that people remain productive.
  • Maintains Morale within the team by helping people to learn, to achieve goals, and by treating people with respect.
  • Line balancing to meet planned demand.
  • Administrative: Policy, attendance, corrective actions.
  • Product Team project planning and implementation.
  • Team morale.
  • Confirm routine quality and Team Lead I & II checks.
  • Shift-to-shift coordination.
  • Process validations/trials.
  • Track and report daily production results.
  • Cost reduction activities.
  • Process improvement projects: Quality, productivity, ergonomics, etc.
  • Coordinate major maintenance.
  • Coordinate support from outside groups.
  • Group safety performance.
  • Help cover Team Lead I & II absence.
  • Coordinate new product launch activities.




  • High school diploma; vocational training or associate degree preferred.
  • Over 5 years of related experience and/or training; or equivalent combination of education and experience including at least 1 year of success as a Team Lead II.
  • Working knowledge in Microsoft Office.
  • Demonstrated work skills, leadership skills, a willingness to help, and the ability and get along well with others.
  • Certified Trainer





Working conditions


  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually quiet.


Physical requirements


  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand and walk.  The employee must occasionally lift and/or move up to 25 pounds.


Supervisory responsibility


No Direct Supervisory Responsibility


AAP/EEO Statement

ZOLL is an Equal Opportunity Employer minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity