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Clinical Product Manager, APAC- Ventilation

Location: Malaysia

Resuscitation

Overview

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

 

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

 

Location is Kuala Lumpur, Malaysia.  

 

Job Summary:

Provide product management direction and clinical support to EMS segment in the ZOLL Asia Pacific markets. 

Responsibilities

Key responsibilities will include (but are not limited to) the following:

  • Provide product and clinical training and support to customer service, product sales representatives, and dealers within the region.
  • Develop, with Sales Management, tactical product rollout plan for the above region.
  • Administer and coordinate the marketing portion of new products, new applications, and product improvements programs; interfacing with physicians, ZOLL country managers, sales staff, external dealers, and R&D.
  • Conduct market surveys, research, and evaluations to confirm needs & trends
  • Develop and rollout marketing campaigns, including sales promotions, brochures, advertising and public relations, education, and other types of marketing and sales support programs.
  • Stay close to the market through regular and scheduled field visit and physician management by developing key relationships with opinions leaders in our region.
  • Plan and coordinate KOL events and management in our region.
  • Participate in and coordinate major congress for the region.
  • Train and support EMS/paramedics and their staffs in various EMS settings.
  • Provide technical and clinical support.
  • Develop a clinical plan and market education plan that drives the EMS segment for Asia Pacific.
  • Mentor and help in the development of others by sharing best practices and experiences. 

 

Key Relationships / Interfaces

  • External: Existing and potential customers (EMS, Fire service department, Emergency department physicians, purchasers and other appropriate decision makers at different levels).
  • Internal: EMS Global Business Unit, Regional Sales and Marketing organization, Customer Service, Finance, HR

 

Qualifications

  • Bachelor Degree in medicine and surgery (e.g. MBBS, MD)
  • 3 to 5 years’ experience of clinical setting, preferably having prior working experience in a hospital setting.
  • MBBS degree with training experience or experience in ICU, covering respiratory, ventilation, and emergency care would be an added benefit
  • Excellent verbal and written communication skills; enjoys interacting and develop solid working relationships with management, staff and peers
  • Excellent customer ethics, good attention to detail and ability to complete timely progress reports according to requirements
  • 40–50% travel expected

Behaviors / Values

  • Team player with strong initiatives on problem solving skills
  • Display positive, entrepreneurial spirit and is trustworthy
  • Approachable and enthusiastic individual
  • Flexible and adaptable to changing environment and needs
  • Good Planning and organizational skills for product management
  • Analytical and display strong customer focus to drive our therapy

 

 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

 

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V