Clinical Field Training & Education Specialist - TherOx

Location: New York


Clinical Field Training & Education Specialist - TherOx

Job Locations US-NY
Job ID
# of Openings
Posted Date
7 months ago(4/23/2020 1:40 PM)


ZOLL is a growing, innovation-driven company at the forefront of delivering medical devices to save lives. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL's TherOx products create a Super Saturated Oxygen (SSO2) saline solution and combine it with the patient's arterial blood to provide focal hyperbaric oxygen therapy to ischemic tissues. 


This position is to provide customers inservice, education and support of ZOLL Circulation products with initial focus on the TherOx product.


The territory for this position will be New York, Philadelphia, Detroit and Chicago.


  • Technical expert on ZOLL Circulation products with initial focus on the TherOx products
  • Coordinate and perform on-site training for clinicians and allied health personnel
  • Educate clinicians with product, clinical and marketing data
  • Work as part of a field team to advance the commercial adoption of new therapy or new products (i.e. TherOx)
  • Increase utilization via education and training
  • Work with customers to incorporate new therapy (i.e. SSO2) into standard protocol
  • Meet customer’s satisfaction through problem solving and retention activities
  • Provides product evaluation support in hospitals and other medical facilities.
  • Support tradeshows and regional shows
  • Conducts routine customer visits and documents visits accurately and timely in Sales Force
  • Complete required administrative activities.
  • Contribute to the development of training materials of products.
  • Provide training to other ZOLL employees.
  • As required, provide remote on-demand technical support for clinical staff via telephone and/or email.
  • As required, have regular communications with key clinicians and other experts to support the optimal use of ZOLL Circulation products in the clinical setting.
  • If possible provide support during live case to new customers
  • Provide input to marketing and product development teams on usability issues of the product and associated clinical procedure(s).


  • Minimum at least 2 years' experience in interventional cardiovascular medicine, or device industry preferred.
  • Ability to utilize/develop tools, including email or any other means available to effectively perform the required task(s).
  • Ability to understand and escalate customer issues in a timely manner to the supervisor
  • Excellent follow-through skills, interpersonal skills, hardworking and be detailed oriented
  • Positive attitude, responsible, dependable, reliable, and dedicated.
  • Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.
  • Strong presentation skills and writing skills
  • Must be able to work independently and in a team environment.
  • Minimum Associates degree in Nursing or Life Sciences or relevant experiences
  • Must be willing and able to travel up to 80%
  • Ability to provide good customer service  


Equal Opportunity Employer – Disability and Veteran