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Clinical Support Specialist - EMEA

Location: Germany

Resuscitation

Overview

ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

 

Location is Germany

 

Job Summary:

To position, coordinate & conduct clinical support and training associated with new hospital and EMS marketing programs, particularly Resuscitation Pathways.  Reporting to the Clinical Support Manager, the role will be a clinical/technical expert on all ZOLL ALS products and serve as a resource to the ZOLL hospital and EMS sales teams, both direct and business partners where applicable.  In addition, the position will assist the Clinical Support Manager with the development, refinement and execution of all clinical initiatives associated with ZOLL’s marketplace.  The role may be required to draft clinical documents and train sales representatives, part-time clinical educators and other ZOLL staff in current resuscitation practices as well as clinical marketing programmes.  The Clinical Support Specialist EMEA will be based in Germany.

Responsibilities

  • Coordinate and conduct all aspects of the local strategy with regards to Pathways and other clinical marketing programmes
  • Owning and driving the importance of high quality CPR both in and out of hospital
  • Act as a clinical expert of all ZOLL products, serving as a reference, resource, and educator for customer and ZOLL personnel
  • Serve as a clinical expert as it relates to resuscitation, including, but not limited to, AHA/ERC guidelines, clinical practice and translational research
  • Assist in pre and post-sales support activities, such as education, follow-up CQI’s

 

The expectation is that this position will be field based and approximately 60/75% travel will be required. There will be the need for occasional travel outside of the German region.

Qualifications

  • Resuscitation Officer, Nurse or Paramedic with a minimum of 3-5 years of experience in the critical or emergency care setting
  • ALS/APLS certification, instructor level preferred
  • Experience educating Health Care Providers
  • Degree or equivalent in Business, Health Care, or related field.
  • 2 – 4 years of experience in health care industry.
  • Demonstrated written and oral communications skills in English & German, including strong presentation skills
  • Technically savvy with electronic media, computer skills.
  • Experience with resuscitation and a passion for improving patient outcomes in hospitals.

 

 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

 

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V/SO

 

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