Technical Specialist

Location: New York, NY


At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

The Respicardia division of ZOLL Medical Corporation is focused on helping people with central sleep apnea get access to a therapy to restore a more normal breathing pattern during sleep and give them better quality of life. We develop breakthrough therapies for an impactful disease that is severely underdiagnosed and often untreated.

As we continue to grow, those who join our team will work alongside motivated people who care about others, put patients first and are dedicated to high-quality and innovative solutions.

Job Summary

This position provides technical support and training to improve patient outcomes.

Essential Functions

  • Provide technical support for therapy activation and titration
  • Support therapy optimization of the remedē System during overnight sleep studies
  • Train new customers to use the remedē System programmer and to perform all aspects of device programming
  • Work closely with the Territory Manager (TM) to support all aspects of the sales process
  • Create awareness of the remedē System by educating potential customers, especially sleep physicians, about the disease, therapy, indications, and clinical data
  • Work in a highly dynamic environment with an ever-changing schedule
  • Provide remote technical support during scheduled “on-call” duties
  • Maintain current vendor credentials to access customer facilities

Required/Preferred Education and Experience

  • Bachelor's Degree in a technical field preferred
  • 5+ years of experience in the field of Sleep Medicine, preferably with a minimum of 2 years working in a sleep clinic or sleep laboratory, with extensive experience in scoring sleep studies and interpreting sleep study reports required
  • Registered Polysomnographic Technologist (RPSGT) certification Required and
  • Registered Sleep Technologist (RST) certification Required and
  • Clinical sleep educator certification Required or
  • Equivalent Required

Knowledge, Skills and Abilities

  • Ability to communicate effectively, orally and in writing
  • Exceptional communication skills, both written and verbal
  • Team-player mindset and willingness to collaborate
  • Willing to take responsibility and act independently when necessary

Travel Requirements

  • 80% Ability to travel (including overnight stays) 80%

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.