Director, CPG Global Third Parties

Location: Chelmsford, MA


At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

Job Summary
The Director, CPG, Global Third Parties serves as the compliance and privacy advisor to the teams across all of ZOLL's division that manage third parties: suppliers, distributors, and certain categories of customers. This position reports directly to ZOLL's Chief Compliance & Privacy Officer serves as a trusted advisor to the relevant divisional teams, and a member of the global Compliance, Privacy and Governance department's leadership team. The scope includes developing, implementing, and overseeing programs, policies, and procedures to help ensure that ZOLL's compliance program and privacy policies are effective and efficient. The position will also help instill and maintain a culture of compliance and adherence to laws and regulations, as well as ZOLL policies.

Essential Functions

  • Oversight: Support the implementation of the global Compliance & Privacy Program under the direction of the Chief Compliance & Privacy Officer. The responsibilities include guiding teams through the compliant management of Third Party entities to further support ZOLL’s ethical culture. Provides periodic reports (at least quarterly) on the status of the actions and activities.

  • Evolving Regulations: Maintain a current working knowledge of actual, proposed, or pending legislation, regulations, and policies that affect the businesses.

  • Benchmarking: Develop and track metrics, benchmarks and success criteria to measure the efficiency and effectiveness of the various programs and processes.

  • Written Standards: Provide support on the drafting, implementation and communication of compliance and privacy related policies and procedures.

  • Program Management: Implement actions as specified in the operations plans and departmental objectives.

  • Education: Develop training materials and delivers Compliance and Privacy related training via live and electronic means.

  • Risk Management: Support compliance risk assessments in the divisional businesses and developing and supporting implementation of mitigation plans.

  • Monitoring and Auditing: Partner with the CPG Operations team in conducting monitoring and auditing as required, supporting audits of internal processes and Third Parties.

  • Advice and Guidance: Provide day-to-day advice and guidance to relevant business teams on Compliance matters.

Required/Preferred Education and Experience

  • Bachelor's Degree required

  • Advanced Degree preferred

  • Minimum of seven years of experience in corporate compliance, preferably in life science (Device, Pharma, Biotech, or DME) required

  • Minimum of five years of experience in a global role covering Third party related risks, ideally with experience in other related areas, such as Healthcare Fraud and Abuse laws, durable medical equipment sales models, and global procurement processes required

  • Minimum three years of experience leading through influence, which could include directly or indirectly managing teams in a matrixed organization to deliver results in a fast-paced environment; Preferably in a regulated industry. required

Knowledge, Skills and Abilities

  • Develops relationships of trust across business functions, with executives and junior employees alike.

  • Excellent interpersonal, communication, and problem-solving skills, including the ability to communicate clearly and concisely with executives.

  • Seeks to understand business issues and deliver pragmatic, impactful advice.

  • Adapts and succeeds when working across cultures.

  • Self-motivated, highly responsive, team player with the ability to drive projects, identify and resolve issues, and earn the confidence of business leaders.

  • Unpretentious roll up-the-sleeves personality.

  • Well-developed senses of urgency and accountability.

  • Strong organizational skills and ability to multi-task.

  • Instinct to detect risk areas and red flags.

  • Solution-minded; desire to solve problems.

  • Ability to prioritize according to risk and make quick decisions with appropriate independence.

  • Ability to deal with ambiguity and change.

  • Project management skills. Ability to follow through and complete tasks on time.

  • Ability to quickly learn new business models and adapt experiences to gain leverage.

Travel Requirements

  • Approximately 1/3 domestic and international travel required.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Standing - Occasionally

  • Walking - Occasionally

  • Sitting - Constantly

  • Talking - Occasionally

  • Hearing - Occasionally

  • Repetitive Motions - Frequently

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.