Senior Supplier Quality Engineer

Location: Pawtucket, RI


At ZOLL, we're passionate about improving patient outcomes and helping save lives.

The Acute Care Technology division of ZOLL develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.

At ZOLL, you won’t just have a job. You’ll have a career—and a purpose.

Join our team. It’s a great time to be a part of ZOLL!

Job Summary

The Senior Supplier Quality Engineer will be a leader on the Supplier Quality team, expected to be subject matter expert with regard to Supplier Quality processes and provide guidance and mentoring to junior team members. This position will support the development of the long term vision for ZOLL supplier quality and will execute both the tactical and strategic plans to support this vision.

Essential Functions

  • Responsible for all aspects of supplier quality performance which may include driving corrective actions with suppliers, leading risk reduction activities, managing new product development activities at suppliers, and leading process improvements within the supply chain.
  • Expected to proactively identify improvement opportunities in the supply chain network, or with internal quality processes, and to drive continuous improvements to achieve improvements.
  • Lead and drive the development of training material for suppliers and provide guidance to suppliers to ensure suppliers grow and develop in line with business needs.
  • Expected to work independently with Engineering, Purchasing and Suppliers to establish new product qualification criteria and define, support, and execute supplier quality plans and first article inspections (FAI) as required.
  • Work directly with suppliers to continually improve overall part quality, drive improvements to their overall quality systems and drive department projects such as reducing the need for incoming inspection by driving quality back through the supply chain.
  • Responsible to evaluate, qualify, and manage new suppliers to maximize the net value of the supply chain network.
  • Responsible for measuring and reporting supplier performance metrics and driving supplier improvements for all suppliers as assigned.
  • Expected to collaborate with Engineering and review requirements with suppliers to ensure technical requirements are clearly understood.
  • Responsible for collecting, analyzing, and presenting quality data during supplier strategic business reviews.
  • Provide leadership in the investigation of supplier and/or component performance issues, including corrective and preventive actions and driving continuous improvements.
  • Conduct Supplier Audits and manage resulting Supplier Corrective Action activities.
  • Travel to supplier facilities to review and enhance their effectiveness and capabilities.
  • Work with all groups within the organization to ensure business objectives are being met.

Required/Preferred Education and Experience

  • Bachelor's Degree In Engineering or related technical area required and
  • MBA/MS preferred
  • 5-7 years relevant experience in supplier quality, quality, engineering, or manufacturing with a proven record of achievement.
    required and
  • Project management experience with MS Project a plus.
  • Lead Auditor Certification Preferred and
  • Six Sigma Greenbelt or Blackbelt Preferred

Knowledge, Skills and Abilities

  • Consistent track record of working with multiple departments such as purchasing, engineering, and manufacturing.
  • Must have excellent verbal and written communication skills to communicate technical information with others both internal and external to organization.
  • Knowledge of various manufacturing process, strong emphasis on electronics and mechanical assembly operations.
  • Proficiency with quality management systems and standards.
  • Ability to read and interpret electrical and mechanical drawings, prints, and specifications.
  • Proficient with Microsoft Office software, Word, Excel, PowerPoint.
  • Proficient with statistical analysis tools with a focus on measurement systems capability, process capability, Design of Experiments (DOE) and process control.
  • Must be resourceful and independent.
  • Ability and willingness to travel up to thirty percent, including international travel.
  • Behavioral: Highly-motivated team contributor, sets a ‘high-bar’ of achievement for self and others, works outside of functional ‘boundaries’ for the betterment of the company, actively collaborates and builds trust with people, makes and keeps commitments, keeps stakeholders informed, delivers results.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Working Conditions

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The noise level in the work environment is usually quiet.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990



All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.