Area Sales Administration Specialist

At ZOLL, we're passionate about improving patient outcomes and helping save lives.

We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT®️ family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on propriety signal and analysis. 80% of patients who have sleep apnea are undiagnosed.  We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life.  

WatchPAT®️ is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar’s corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Position Summary:

As Area Sales Administration Specialist you are part of the ZOLL Itamar team that supports our customers, sales team, and managers with a variety of tasks related to contract review, product sales, fulfillment, and operations.

Primary Responsibilities:

• Review and approve all contracts – i.e., ensure account information is correct, Salesforce opportunity details match Purchase Order, quote, and agreement, etc.
• Ensure ZOLL Itamar adheres to all regulations and align with company policies and procedures. 
• Assist with maintaining and updating customer data in Salesforce.
• Answer calls and emails pertaining to contract review, general customer service and sales support.
• Maintain accurate records and document policy & procedural changes.

Sales Operations:

• Partner with Sales Operations and Regional Leadership on development and distribution of reports.
• Support Sales Administration Manager on special projects.
• Execute data entry with high integrity.
• Act as coordinator between sales team, client, and it’s procurement team.
• Participate in Area calls, as requested by the Area Business Director’s.
• Document policies and procedures.
• Collaboratively identify areas for improvement in the sales operations process.
• Provide sales support in open territories, as requested from time to time by Sr. Vice President of Sales and Marketing
• Act as sole point of contact for a sales area in the US (excluded Pharma transactions)      

Training:

• Present, as needed, Sales Operations training as part of new hire training.
• Conduct new hire follow-up training for the first 6 months after the initial training is completed.
• Educate and facilitate the sales teams on the selling process, start to finish from an operational standpoint.
• Participate and lead from time-to-time Sales Operations Quality & Assurance Sessions

Qualifications:

• BS Degree or equivalent experience required.
• (2) years of experience supporting a sales team
• Working knowledge and reporting capabilities in Salesforce

• Extensive data entry experience required.
• Excellent verbal and written communication skills
• Strong organizational skills
• Highly organized person with exceptional attention to detail, ability to multi-task and work under pressure
• Ability to work independently and as part of a dynamic team.
• Flexible to work late hours at the end of the quarter, and as needed.

Travel:

            This position does not require travel.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee is required to sit – perhaps at long intervals of time.
• The employee is required to work on computer for long intervals.

Supervisory Reports:

This position has no direct supervisory responsibilities.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.