Business Intelligence and Reporting Supervisor

ZOLL Data Systems, a division of ZOLL Medical Corporation, is a healthcare software solutions provider that empowers hospital, EMS and Fire, and billing/accounts receivable (AR) teams to deliver more—from better patient outcomes to operational efficiencies and greater revenue capture. Our business exists to help save more lives through data-driven innovation and interoperability, opening new pathways for our customers to achieve the highest levels of care, collaboration, and reimbursement.

Job Summary

The Business Intelligence and Reporting Supervisor will be leading a team of analysts responsible for the end-to-end delivery of analytics and reporting capabilities to both customers and internal stakeholders. The ideal candidate is self-motivated and enjoys working with customers and various internal teams, has a passion for data and gaining valuable insights to improve business processes and operations. This hands-on role requires substantial project and team management skills as well as years of practical experience in developing analytics capabilities, starting with data modeling, and efficient query writing, all the way to writing dashboards and reports on an enterprise analytics platform.

Essential Functions

• Responsible for day-to-day operations and support of the Business Intelligence & Reporting team.

• Work closely with cross-functional area stake holders of the company to define critical business requirements and deliver enterprise reporting to the organization.

• Discover customer and market areas of improvements.

• Monitor use of analytics capabilities to ensure maximum value and constantly look for innovative improvements.

• Ensure that projects are completed successfully according to requirements and schedule. Coordinates project time lines, determines and obtains resources, assigns work, monitors progress and results, and provides technical leadership.

• Pro actively remove obstacles to drive progress. Manage issue escalations, provides support to teams, and balances multiple competing priorities.

• Design, deliver, and maintain robust analytics reports and dashboards based on customer and internal stakeholders needs and demands.

• Triage and support customer escalations.

• Conduct online and on site training to customers and employees.

Required/Preferred Education and Experience

• BS degree in computer science, math, finance, information technology/systems or equivalent relevant experience Required

• 2+ years of successful project and/or team management experience

• 3+ years of progressive responsibility and expertise in Analytics/Business Intelligence

• 3+ years developing dashboards and reports in analytics packages like Infor Birst, Power BI or Tableau

Knowledge, Skills and Abilities

• Excellent listening and facilitation skills

• Proficient in SQL and relational DB technologies for enterprise (large data) applications

• Experienced in data modeling for data warehouse applications in an enterprise (large data) environment.

• Experience working in health care and/or a regulated environment (FDA, HIPPA, etc.) is preferred.

Salary for this position is $115K-$125K base salary annually. Final compensation will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and location.
 

Perks & Benefits

ZOLL provides a casual work environment, competitive salaries, and a compensation structure that rewards contribution and hard work. Additionally, we have stocked kitchens, free daily organic fruit delivery, on-site fitness center, on-site cafe, dry cleaning service, social events and much more!  Our benefits package includes 401(k), medical, dental, vision, life, AD&D, flex spending accounts, STD/LTD, Paid Time Off and tuition assistance.

ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients' lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.