Senior Identity and Access Management (IAM) Engineer

Locations: Remote, FL, United States of America; Remote, CO, United States of America; Remote, IL, United States of America; Remote, CA, United States of America; Remote, OH, United States of America; Placeholder, MA, United States of America; Remote, TX, United States of America


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

Job Description: 

Job Summary: As an Identity and Access Management (IAM) Operations Engineer, you will be a part of the Global IT and Technology Risk organization with the responsibility of contributing your advanced experience and technical skills into ZOLL’s expanding and complex security infrastructure environment. You will be focused on engineering and operating the identity and access management tools which will include engaging and collaborating with internal stakeholders, customers, partners, and vendors. You will provide technical expertise and define best practices for cloud-based system and application security during the design and implementation process. Oversee the design, implementation, and administration of one or more security/IAM/PAM solutions (e.g. SailPoint IdentityNow, CyberArk, Data Loss Prevention, Cloud Access Security Brokers (CASB), Azure Information Protection, Multifactor Authentication, Conditional Access, Single Sign On/Federation, MCAS, Right Management Services and Azure Information Protection)

Essential Functions:

  • Design, implement, and support identity platforms and systems for managing access to all systems across the organization leveraging Azure AD and Active Directory Services

  • Responsible for implementing identity standards and technologies with other applications and business systems (SAML/SSO configurations)

  • Collaborate with others in the Identity and Security teams to establish standard operations, new capabilities, as well as provide input on developing access standards and reference frameworks related to Identity & Access Management

  • Proliferate improvements in security access authentication (MFA and risk based access), accelerating new integrations with systems or 3rd party solutions, working to enable new onboarding and process automation for staff entitlements, assisting in designing new Privileged Access Management (PAM) solutions and working to help integrate password self-service and improved password hygiene standards globally

  • Create and implement least-privilege-based IAM solutions to meet other teams' project and access requirements

  • Support user life cycle processes including, but not limited to, on-boarding and off-boarding of all types of user accounts

  • Support IAM Password Management processes and processing of system access requests

  • Perform administration and maintenance of identity solutions

  • Perform troubleshooting of escalated issues with identity providers or integrations

  • Generate tech specifications, architecture. and documentation for IAM implementations

  • Collaborate in the design, development, and maintenance of user repositories and directories

  • Design and develop enterprise-wide authentication solutions in Active Directory, Azure AD, and Okta

  • Collaborate and partner with Global IT and business stakeholders to enable new Identity concepts, thinking, and integrations

  • Coordinate the implementation of process improvements and automation, and manage escalations, issues or high-priority tasks

  • Provide guidance and mentorship and assign tasks to/for technical teams.

Skills Requirements:

  • 7+ years of Identity and/or Systems Management

  • Experience with at least 4 of the following capabilities: SailPoint IdentityNow, CyberArk, Data Loss Prevention (DLP), Hardware Security Modules, Web Proxies, CASB, Single Sign On/Federation, Web Application Security, Online DLP, MCAS, Right Management Services or Azure Information Protection, mail transfer (Exchange, M365) and network technologies (proxy, firewall, VPN, etc.)

  • Strong knowledge of risk management standards including identifying risks and solutions/remediations for minimizing

  • Technical understanding across IT systems (e.g., applications, networks, LDAP, domains, etc.) and application authentication techniques

  • Ability to work with an automation mind set, and proven expertise in the use and creation of PowerShell scripts

  • Familiarity with vendor provided MFA and/or risk-based authentication technologies such as Azure/Okta and the integration into the authentication, authorization, and SSO process for applications and systems

  • Must have an understanding of Identity Governance and Administration (IGA) for combining application and system data for access certification, RBAC, access governance

  • Foundational knowledge of Identity Life Cycle Management, Runtime enforcement (APIs), Privileged Access Management, Identity federation (SAML), Conditional Access policies (Azure AD)

  • Experience supporting business critical solutions and triaging production issues therein

  • Ability to communicate effectively and coordinate with IT and business stakeholders to support requests for the IAM environment

  • Coordinate the implementation of process improvements and automation, and manage escalations, issues, or high-priority tasks

  • Attention to detail and aptitude for analytical problem resolution

  • Ability to work independently and with cross-functional teams on complex problems

  • Strong analytical & problem-solving skills and experience

  • Advanced troubleshooting skills and the ability to mentor junior technical staff.

  • Highly self-motivated and directed, with keen attention to detail.

Required/Preferred Education and Experience:

  • BS Information technology equivalent or related experience in a technology role

  • 7+ years of industry experience required​

NOTE: Salary:  $125,000-$135,000 salary. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of ZOLL’s total compensation package for employees. In addition, ZOLL provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO).

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990