R&D Engineering Lab Supervisor

Location: East Providence, RI, United States of America


ZOLL Medical is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, we continue to expand our reach, as well as our product offerings. Hospitals, emergency medical services (EMS), and others trust us to provide high-quality products and exceptional customer service. ZOLL products are used every day across the globe to save the lives of people who suffer sudden cardiac arrest. From Real CPR Help® technology—an industry first—to the world’s only wearable defibrillator, our capabilities and features set us apart. But none of this would be possible without the motivation and dedication of ZOLL employees, and we’re invested in their success.

We offer competitive salaries and a comprehensive benefits package. Join our team. It’s a great time to be a part of ZOLL!

Job Summary:
Supervise the R&D Engineering lab function to ensure that all the testing and other processes are compliant and conducted in accordance with internal standard operating procedures and any other applicable regulation. Assure that all the testing is conducted in a timely manner and in adherence to the schedule.

Essential Functions:
•    Manages day-to-day activities in the R&D Engineering lab.
•    Manages the flow of activity in the lab. Works with R&D managers/engineers to understand department priorities. Has authority to resolve conflicting needs for equipment.
•    Provide direction to other technicians as needed.
•    Manages and organizes layout of lab areas and equipment to maximize productivity.
•    Proposes and implements new tools and equipment to improve lab efficiency.
•    Ensures that all laboratory equipment is properly calibrated and maintained.
•    Responsible for all calibrated equipment; provides tracking capability of other R&D equipment as needed.
•    Designs protocols to address requirements.
•    Writes test protocols, reports and procedures
•    Reviews others' test reports and provides feedback.
•    Presents test reports and design improvements to R&D project team members.
•    Trains other lab personnel (both technicians and engineers), Operations and Quality, creating training documentation when needed.
•    Provides supervisory feedback for people that regularly use the lab. Resolves conflicts as arises.
•    Acts as a liaison with cross-functional teams. 
•    Interfaces with vendors and outside test labs.
•    Builds R&D fixtures from limited specifications. Completes specifications, documentation and builds assembly.
•    R&D prototyping may be done without established procedures
•    Acts as the resident expert for a discipline-specific advanced tools or lab techniques (electrical or electro-mechanical)
•    Initiates ECO's and assists in completion.
•    Able to setup complex systems test configurations.
•    Performs moderately complex analysis independently.
•    Responsible for overall safety in the lab and compliance with OSHA standards related to chemical storage and handling, electrical and fire.
•    Provides supervision and direction as needed to maintain a safe and productive lab environment. 
•    Exercise appropriate judgement and good decision making with regard to both personnel and workflow management decisions.

Skills Requirements:
•    Ability to develop an approach to troubleshooting electro-mechanical assemblies, circuits, accessories, and develop/propose solutions.  May include limited software testing.
•    Expert understanding of one or more specific field or tool, such as mechanical stress testing, electrical test equipment, Labview, CAD, etc. 
•    Ability to manage confidential information with appropriate discretion and care.

Required/Preferred Education and Experience:
•    Associates degree in engineering discipline or higher. Bachelor’s degree in technical discipline preferred
•    5+ years of demonstrated experience as a technician 
•    Experience managing small to medium sized R&D lab

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities will be reviewed periodically as duties and responsibilities change with business necessity.  Essential and marginal job functions are subject to modification.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990