Data Deployment Specialist (m/f/w)

Locations: United Kingdom; Germany

Resuscitation

At ZOLL®, we know that millions of people worldwide are relying on us to help provide access to emergency life-saving medical devices that make a difference every day. Our employees take pride in knowing they are part of a team that contributes to innovative technology and does meaningful work with one mission: to help save more lives.

We are currently looking for a Data Deployment Engineer to join our team.  You would be responsible for the installation, configuration and training of customers who use the ZOLL Suite of software applications that support our medical equipment.  You will be working directly with hospitals and EMS services to deploy software to help support their lifesaving mission.

Location: Germany or UK (remote based)

Languages: German and English

Travel: 75% within Western Europe

Qualifications:

The ideal candidate must be self-motivated with experience in Windows environments, in addition to a working background in SQL databases and networking technologies. The candidate must also possess strong organizational skills and be able to communicate professionally in written responses to emails and when submitting reports.

Responsibilities:

  • Installation and configuration of Software and Hardware Products into Hospital and EMS Systems
  • Perform training for clients either through on-site (travel required) or through remote tools
  • Conduct onboarding planning calls.
  • Provide feedback to Marketing, Product Management, and Sales Management in order to assist in the further development of the Rescue Net Product Suites and associated hardware
  • Participate in training for the Sales Teams as products development
  • Provide post sales technical implementation support.
  • Responsible for the planning and delivery of product installations.
  • Provide technical expertise to internal stakeholders.
  • Technical training for ZOLL employees and customers.

Required Skills:

  • B.S. Degree in Engineering or equivalent and 2+ years of relevant experience
  • Strong Presentation and training skills
  • Strong technical aptitude and problem solving approach
  • Experience in troubleshooting software installs
  • Excellent oral and written communication skills
  • Experience in providing support to a sales organizations that focuses on selling complex enterprise wide software and hardware solutions
  • Technical Aptitude/Knowledge
    • Understands and can demonstrate competence with networking    concepts and terminology.
    • Strong understanding of the Windows OS environment including the following technologies:
      • IIS, SQL, TCP/IP, Windows Server, Active Directory, DNS, TLS
    • Understands and can demonstrate understanding of common communications technologies and terminology.
    • Background in Technical Support or Implementation of complex software/communications products.
    • Strong technical troubleshooting skills.         
  • Clinical experience or background/knowledge of EMS and hospital environments preferred.

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V.