Technical Program Manager

Location: Pittsburgh, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

The Staff Technical Program Manager is responsible for the overall coordination and execution of product development activities via ZOLL’s product realization process.  The Staff Technical Program Manager provides cross-functional (R&D and non-R&D) leadership throughout the product development life cycle.  This includes working with the delivery team to create comprehensive project plans, collaborating with functional managers to ensure availability of resources, working with product managers to develop product plans, and tracking performance against targets.  Disciplines include embedded software, hardware (EE/ME), and web application development.

Duties and responsibilities

Primary job duties and responsibilities of the position:

  • Develop, lead, and track the execution of cross-functional project schedules by closely working with, technical leads, engineering management (Hardware Engineering, Software Engineering, Web Development), and cross-functional department management (Product Management, Operations, Services, Regulatory, Quality, etc.).
  • Manage individual software projects using Agile software development methodology.  Includes familiarity with scrum nomenclature, tools, and philosophies
  • Produce detailed project plans specifying: technical scope, goals per project phase, objectives and strategy, staffing requirements, budget, risks, contingency plans, and allocation of resources.
  • Prepare project status reports and keep the development team, functional managers and executive team informed of project status and related issues.
  • Lead the cross-functional project team in identification and resolution of project issues.  Responsible for encouraging and implementing creative approaches to problem solving and project trade-off decisions.  Responsible for resolving alternative approaches and keeping a clear project path in place for the team.
  • Collaborate with Product Managers to develop measurable and achievable product requirements, responding to requests for changes from original requirements in an organized manner.
  • Collaborate with the project delivery team to prepare and present project gate materials for approval at phase gates.
  • Identify and utilize appropriate vendors and contractors to support project teams, if necessary. Administer and manage business relationships with external resources such as design firms, consultants, and partners.
  • Other duties as assigned


  • B.S. or M.S. degree or equivalent industry experience in engineering or a related discipline. Typically 5+ years of relevant experience. Proven track record performing the above Duties and Responsibilities.
  • Demonstrated ability to plan, direct, and conduct engineering research and development activities. 
  • Strong verbal and written communication skills.


  • Practical experience using Agile methodology for software development
  • Medical device, FDA regulatory experience
  • Proficient with Microsoft Project
  • Certifications
  • Program Management Professional (PMP)
  • Scrum Master, agile development

Working conditions

This position is located at ZOLL Cardiac Management Solutions offices. Evening and weekend work may at times be required.

Physical requirements

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Supervisory responsibility

No direct reports, however general guidance, technical supervision, compliance and quality reviews, and initial performance review write-ups of junior engineers and technicians is required.

AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran