Clinical Account Manager - Temperature Management

Locations: Remote, TN; Placeholder, TX

Circulation

Essential Functions:

  • Assists the clinical field specialist to coordinate and conduct clinical training on company products
  • Provides product evaluation support in hospitals and other medical facilities.
  • Delivers post-sales installation training and customer retention activities.
  • Conducts site visits and reports findings to the Clinical Specialist and Manager
  • Support tradeshow and regional shows
  • Complete required administrative activities.
  • Provides customer feedback to supervisor

Skill Requirements:

  • Ability to utilize/develop tools including email or any other means available to effectively perform the required task(s).
  • Ability to understand and escalate customer issues in a timely manner to supervisor
  • Excellent follow-through skills, interpersonal skills, hard working. Must have excellent attention to detail and accuracy.
  • Positive attitude, responsible, dependable, reliable and dedicated.
  • Demonstrated excellence in organization and time management skills. Able to perform multiple tasks efficiently.
  • Strong data entry, written and verbal skills.
  • Must be able to work independently and in a team environment.
  • Ability to provide good customer service.

 

Education/Training/Experience Requirements:

  • Minimum Associates degree in Nursing
  • Commercial applications experience a plus.
  • Must be willing and able to travel 80%.
  • Must have thorough knowledge and experience in using the Microsoft Office Suite of programs including Excel and Word.

  • Computer Skills:

Basic computer skills are required.

  • Certificates and Licenses:

A registered Nurse license is required

  • Supervisory Responsibilities:

This job has no supervisory responsibilities.

 

  • Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will be exposed to environmental surroundings in a hospital setting, near moving mechanical parts; toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually moderate. The duties may require working in a Controlled Environment Room (CER).

The duties will include completing necessary requirements set forth by facility credentialing programs.

 

Preferred Experience:

  • Experience in a Medical device environment preferred.
  • Knowledge of Temperature Management standards a plus
  • Nursing experience in the critical care arena; including ED, CATH lab, ICU preferred

ZOLL Medical Corporation appreciates and values diversity.  We are an Equal Opportunity Employer M/F/D/V. 

ADA:  The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

 

ZOLL now mandates COVID vaccines subject to legal exemptions

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