Advisory UX Designer

Location: Remote, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

The Advisory UX Designer is a senior level position responsible for guiding, mentoring and leading other UX Designers in implementing elegant and appealing solutions.

Your role on the team will include working closely with other designers, engineers, business stakeholders, end users and product managers to discover, understand and communicate user research and design practices to create intuitive, easy-to-use products

The ideal candidate for this position can translate business needs and user research data into actionable design deliverables that are incorporated into our products. You have experience in executing and directing the production of user interface wireframes and designs, interaction models, and prototypes. You are comfortable presenting your concepts to stakeholders and are able to translate for a range of audiences including product managers and engineers. You understand User Centered Design and set high standards for yourself and others on the team.

Duties and responsibilities

  • Lead user research activities from conducting user interviews, concept testing and usability studies.

  • Understand findings from market research, customer feedback, site metrics and usability findings to identify design problems and make strategic design and user-experience decisions related to core, and new functions and features

  • Work closely with designers, engineers, quality assurance and product managers to create simple and beautiful user experiences, including a consistent and cohesive brand voice

  • Help continuously evolve content design processes to facilitate the needs of the business

  • Mentor and guide other designers in translating concepts into wireframes, storyboards, sitemaps and screen flows

  • Create product prototypes, style guides, copy patterns and information architecture

  • Promote User-Centered Design process and other evolving industry best standards

  • Other duties as assigned.

Qualifications

  • Bachelor’s degree or equivalent industry experience in design-related discipline such as Design, Human-Computer Interaction, Information Science, Computer Science or equivalent. Typically, 13 years of relevant experience. Proven track record performing the above Duties and Responsibilities.

  • Experience and knowledge in standard UX software such as Sketch, Marvel, Zeplin, Balsamiq, OmniGraffle, Framer etc. Knowledge of HTML5, CSS3 and JavaScript are a plus

  • A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

  • Ability to clearly and effectively communicate and sell design processes, ideas, and solutions to teams and clients.

  • Knowledge of accessibility and localization techniques and practices

  • Experience in Agile development process

  • Highly motivated to learn and work in a team environment

Working conditions
Consistent with work environment in a typical office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements

The person in this position needs to occasionally move about inside the office, operate a computer and communicate with other team members.

Supervisory responsibility

None

AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran

ZOLL now mandates COVID vaccinations subject to legal exemptions.

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