Associate Industrial Engineering Technician

Location: Cheswick, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives. ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

Support and improve the flow of product through the Service/Manufacturing process by using knowledge of Industrial Engineering principles and Lean Manufacturing/Six Sigma.

Duties and responsibilities

  • Work under the direction of engineers to perform data collection, analysis, and other engineering-related work, which may include the following:

  • Create and revise process documentation including change orders, procedures, standard work, station guides, and job aids.

  • Perform root cause investigations of process failures and product defects through engineer requests or the production event process.

  • Coordinate product/process changes or new product launches between the Manufacturing Systems and Production teams.

  • Work with Electro-Mechanical Techs and Production to setup new workstations and equipment.

  • Execute Installation Qualifications (IQ) of new equipment and workstations

  • Facilitate Operational and Performance Qualifications (OQ/PQ)  

  • Collect and investigate quality and evaluation data for trends requiring escalation

  • Analyze and report on Initial Setup Problem (ISP) data to determine appropriate category and if corrective actions need to be taken.

  • Identify process or tooling improvements to improve ergonomics, quality, and throughput.

  • Perform time and motion studies to determine labor standards and ergonomic improvements.

  • Maintain and revise the plant layout in AutoCAD to ensure accuracy


  • High School Diploma

  • 0 – 2 years’ experience with an understanding of and experience in an electro-mechanical manufacturing or service facility

  • Working knowledge through application of Lean Manufacturing & Six Sigma concepts

  • Strong customer focus

  • Experience working in teams to identify improvement opportunities related to safety, quality, delivery, and cost

Working conditions

This position is generally performed in a typical office environment that is usually quiet.  Employee is expected to work collaboratively with team members, as well as able to work independently with limited supervision.  Work will require significant computer and telephone work.

Physical requirements

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Supervisory responsibility


AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran

ZOLL now mandates COVID vaccinations subject to legal exemptions.