Manager of Human Resources

Location: Remote, PA

Cardiac Management Solutions

The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD), the ZOLL cardiac monitor, and associated technologies.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest WCD has been worn by hundreds of thousands of patients and saved thousands of lives.

ZOLL has been Pittsburgh’s Manufacturer of the Year, one of Western PA’s Healthiest Employers, and even one of Pittsburgh’s Coolest Offices. But it’s our unique opportunity to impact people’s lives that makes ZOLL the ideal place to build your career.

Job purpose

The Human Resources Manager will be responsible for supporting the management and employees of designated ZOLL departments in relation to, performance management, employee development, employee relations, wage and salary administration, benefits, staffing and general employment matters.  This role will act as a liaison between employees and management as needed to resolve concerns that arise in the workplace.  The Human Resource Manager will work with other teams within the HR Department in support of their assigned departments.

Duties and responsibilities

The Human Resources Manager is an integral member of the Human Resources Department and has primary responsibility for managing the employment processes and employee relations.

  • Provides consultative support to ZOLL Cardiac Management Solutions (CMS) employees and management in relation to performance management, employee development, employee relations, staffing, benefits, wage and salary administration and general employment matters. 

  • Consults with management regarding performance management of employees, the need for coaching and counseling and progressive disciplinary actions.

  • Partners with management team to assist with understanding and applying HR tools to maximize employee performance and to achieve organizational effectiveness and legal compliance.

  • Works with leaders and HR peers to ensure employees are developing to their potential through the use of employee development plans, planned development activities and experiences, educational opportunities and other activities.

  • Assists in the administration of the annual performance appraisal process including reviewing evaluations of underperforming employees and working with management on remediation efforts.

  • Ensure that ZOLL maintains pay equity through recommendation and review of pay rates related to job offers, promotions, market adjustments, job changes etc.

  • Reviews policies and procedures recommending adjustments/modifications as needed.

  • Partners with talent acquisition function and dedicated HR staff to support the talent acquisition needs of the supported departments.

  • Conduct outreach to community organizations to ensure that ZOLL is building and maintaining relationships with organizations representing under-represented groups

  • Ensures that ZOLL is maintaining a diverse and inclusive workplace free from discrimination and harassment that values individuals and their contribution to the workplace

  • Conducts confidential investigation into employee or management concerns and complaints.

  • Reviews management recommendations for termination and makes recommendation to VP/Director of Human Resources on approval or alternatives.

  • Responsible for the employee exit process including initiating COBRA notification, conducting and analyzing exit interview data and making recommendations based on data collected.

  • Working with the HRIS Specialist, may complete annual, monthly and ad hoc reports and requests for HR related data.  This includes the completion of regulatory reporting requirements.

  • Serves as the primary point of contact for questions and issues surrounding leaves of absence including FMLA, short-term disability, long-term disability, personal leaves.

  • Serves as a point of contact for information on health and welfare benefits and paid time off programs.

  • Assists with Workers Compensation reporting and Unemployment Compensation reporting/hearings as required.

  • Consults with leadership and legal counsel as necessary.

  • Performs other duties as assigned by management.


  • Bachelor’s degree in Human Resources, or related field with 5 years of relevant experience or 10+ years of demonstrated Human Resources experience 

  • Success in areas of performance management, employee development, employee relations, wage and salary administration, benefits, staffing and general employment matters.


  • Demonstrated ability to analyze information and draw conclusions based on information presented

  • Experience working with HCM software.  Use of Workday a plus

  • Ability to present information to large and small groups

  • Proficiency in Microsoft Office Suite

Working conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is generally performed in a typical office environment that is usually quiet.  Employee is expected to work collaboratively with team members, as well as able to work independently with limited supervision.  Work will require significant computer and telephone work.

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk.

Supervisory responsibility

Provides guidance, and at times, indirect supervision and direction to less senior members of the Human Resources department.  Provides consultation and direction to staff and managers of the organization.

AAP/EEO Statement

ZOLL is committed to fostering an inclusive workplace, where unique identities, backgrounds, cultures, perspectives and experiences are respected and valued.

Equal Opportunity Employer – Disability and Veteran

ZOLL now mandates COVID vaccinations subject to legal exemptions.