Customer Service ZOLL knows the importance of providing quality and timely services to customers. ZOLL is staffed with knowledgeable, extensively trained Customer Service Representatives who know what it takes to make your customers feel valued and important. Our quality processes in order management and call handling have made us a leader in implementing customer satisfaction and retention programs. Contact Customer Service for Non-Technical Questions Customer Service is available to answer non-technical questions regarding product features and benefits, individual purchases, pricing, refunds, rebates, shipping status, or other service related information. You can contact our Customer Service Representatives by phone or e-mail: ZOLL - Chelmsford (Resuscitation Products)Monday - Friday8:30 a.m. to 7:00 p.m. EST978 421-9440 Direct800 348-9011 Toll-free (US)866-442-1011 Toll-free (Canada)Fax: 978 421-0015 FaxE-mail: email@example.com ZOLL - Broomfield (Data Management Products)7:00 a.m. to 6:00 p.m. PST1-800-663-3911 Toll-free (US)Email: firstname.lastname@example.orgZOLL – Pittsburgh (LifeVest®)9:00 a.m. to 7:00 p.m. EST1-800-543-3267 Toll-free (US)Email: email@example.com Online Orders NEW! U.S. customers can visit our new ZOLL Web Store to purchase electrodes, batteries, accessories, and disposables online. International Customers are encouraged to contact your local office for assistance. This can be found in our listing of worldwide locations. Ordering by Phone or E-mail Customer ServiceMonday - Friday8:30 a.m. to 7:00 p.m. EST978 421-9440 Direct800 348-9011 Toll Free (US)866-442-1011 Toll-free (Canada)Fax: 978 421-0015 FaxE-mail: firstname.lastname@example.org Technical Support For technical questions, please contact Technical Support.