ZOLL AED Plus Battery Help - AED Plus Corrective Action

On March 31, 2009, ZOLL^® recommended that all AED Plus^® users whose units have serial numbers with the last six digits below 200000 upgrade their software to version 5.32. This new software will detect and prevent potential battery problems that could develop with 123A Lithium batteries in the future. This website provides everything ZOLL AED Plus users need to take corrective action.

Find out more:
Customer Notification Letter
Frequently Asked Questions

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Please follow the steps below to upgrade your AED Plus with new software that can detect if and when the batteries need replacement.

Look at the unique serial number printed on the bottom of your AED Plus. If the last six digits are UNDER 200000, then your AED Plus IS subject to the Corrective Action.

Download the AED Plus Software Upgrade (Windows XP and 2000 only) and update your device.

ZAS web download instructions

AED Plus Software Upgrade instructions

Order a CD version of the software.

Need an I/R port with USB connector to install the software? Order here.

Confirm your software upgrade with ZOLL.

If you prefer to respond to us by mail, fax, or e-mail, please download this form.

Click here to order an IrDA port, a ZAS software CD, or batteries.

Please have a ZOLL representative contact me.

Or for more information, contact:

US:	ZOLL Technical Support at 1 (800) 348-9011 or
	+1 (978) 421-9460 or Tservice_AED@zoll.com