Customer Service

ZOLL knows the importance of providing quality and timely services to customers.

Our systems and processes as a service provider and manufacturer are constantly reviewed and monitored to ISO 9001:2008 quality standards.

Contact Customer Service 

Customer Service is available to answer non-technical questions regarding product features and benefits, individual purchases, pricing, refunds, rebates, shipping status, or other service related information. You can contact our Customer Service representatives by phone or e-mail:

Australia Customer Service                                         
Monday – Friday                                                        
8:30 a.m. to 5:00 p.m. EST                                               
1800 605 555 Direct                                                   
02 84248711Fax                                                                      
Email: info_aus@zoll.com                                                      

New Zealand Customer Service 

Monday - Friday
 8:30 a.m. to 5:00 p.m. 
+64 3 341 5016 Direct 
  +64 3 341 5010 Fax 
Email: CustomerService_AUS@zoll.com

Technical Service 

ZOLL's Technical Service Department is dedicated to providing first-class technical support throughout Australia and New Zealand. The technical support team takes pride in delivering high quality service to all of our customers. We provide a range of services to customers in all three major areas of the resuscitation marketplace – Hospital, Pre-Hospital and Public Access.

Technical Service
Monday - Friday
9:00 a.m. to 5:00 p.m. EST
1800 605 555

E-mail: info_aus@zoll.com